Job details
Job type full-time
Full job description
Overview:
We’re seeking a professional services delivery manager to lead delivery of our professional services engagementsOur customers seek to both develop their environmental, social, and governance (esg) programs and report on esg metrics, and you’ll help them by managing and delivering their engagement’s scope.
Essential functions & responsibilities:
The essential functions and responsibilities for this position include, but are not limited to, the following.
Professional services engagement – esg report filing:
Assist customers gather and collect esg data
Quality assure data in preparation of necessary reporting
Assist with data imports and mapping to reporting entities
Provide reporting guidance as needed
Support customers through regular check-ins and reviews
Maintain high-quality customer relationships
During heavy seasons (q2-q3), manage seasonal employees
Knowledge, skills and abilities:
Ability to work and communicate effectively with others in a diverse, multiethnic and multicultural work environment
Ability to work independently and collaboratively in a fast-paced, decentralized environment
Education & experience:
We have identified the following programs, experience, and knowledge that have helped others find success in this role at measurablWe understand though that knowledge comes from many forms of learning and experiencesAbove all, we consider a person’s potential impact in the role and value their unique path to this point in their career.
High school diploma or ged
1-3 years’ experience in customer facing role
Outstanding written and verbal communication skills
A combination of professional or educational experience (whether formal or informal) that affords you with the knowledge, skills, and abilities above
Bonus points:
Familiarity with commercial real estate and/or esg
Project management expertise
Leadership:
Mentor
Set goals
Motivate others
Initiative:
Action oriented
Self-starter
Resourceful
Digital literacy:
Leverage technology
Navigate online resources
Potential networking
Technical aptitude:
Technical ingenuity
Application of technology
Innovative thinking
Project management:
Plan & organize
Prioritize
Implement plans
Innovation and creativity:
Problem solving
Brainstorming
Conceptualizing
Ability to collaborate:
Establish relations
Share ideas
Build trust
Verbal communication:
Articulate ideas
Interpersonal skills
Use active listening
Create succinct messages
Written communication:
Create succinct messages
Use correct grammar
Use appropriate message medium
Critical thinking & problem solving:
Research & analysis
Decision making
Communication
Quantitative reasoning:
Computational fluency
Quantitative literacy
Data interpretation
Flexibility & adaptability:
Open to change
Collaboration
Inclusiveness
Teamwork & collaboration:
Establish relations
Share ideas
Build trust
Professionalism & work ethnic:
Manage time
Focus on customer
Be accountable
Global fluency:
Respect diversity
Inclusiveness
Collaborate
Supervisory responsibility:
This job has seasonal supervisory responsibilities.
Equal employment opportunity:
Measurabl, incProvides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or hiv/aids related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.