Job details
Job type full-time
Full job description
Medallia is the pioneer and market leader in experience managementOur award-winning saas platform, medallia experience cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software companyWe want to be known as a company that does the right thing, no matter the challenge or controversyWe are committed to creating a culture that values every person and every experienceIndividual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each dayThe strength of our global workforce is the most significant contributor to our success.
We believe: every experience mattersTalent is everywhereAll belong here.
At medallia, we hire the whole person.
Medallia sales brings our unique approach to operational customer experience management to enterprise customers across financial services, b2b, telecoms, retail, hospitality, and automotive industriesOur team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of america’s 5 largest banks, 6 of the 10 largest global telcos, 5 out of the 10 biggest fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands.
As a team of consultative sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.
Responsibilities
As an associate sales director you will primarily target new business opportunities within assigned enterprise organizations within a list of accountsTargeted accounts will be $1b-5b in revenue
Research target accounts and develop prospecting campaigns.
Dive deep in understanding their business and the potential for business alignment.
Go high-and-wide within enterprise organizations to understand the full scope of opportunity.
Lead entire sales cycle from initial opportunity creation to finalizing opportunity outcomeThis includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with value framework, and ultimately closing the deal.
Engage with sales ecosystem and medallia partners in support of sales opportunities.
Participate in internal team meetings to collaborate with supporting ecosystem on opportunities, resolve customer issues, share best practices, and work with cross functional teams.
Minimum qualifications
2+ years of end-to-end sales experience selling software, saas, or a similar technical solution is required
Proven top performer (consistently exceeds targets)
Bachelor`s degree or equivalent work experience
Preferred qualifications
Experience in start-up, high-growth companies and/or clearly articulated passion for entrepreneurial environments
Training in “solution” or “customer-centric” selling
Understanding of enterprise feedback management (efm)
Crm systems knowledge
At medallia, we celebrate diversity and recognize the value it brings to our customers and employeesMedallia is proud to be an equal opportunity workplace and is an affirmative action employerEqual opportunity is afforded to all qualified applicants and employeesWe do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, sexual orientation, and any other protected categoryWe also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the american disabilities act and local disability laws.
For information regarding how medallia collects and uses personal information, please review our privacy policies.
