Job details
Job type full-time
Full job description
Medallia is the pioneer and market leader in experience managementOur award-winning saas platform, medallia experience cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software companyWe want to be known as a company that does the right thing, no matter the challenge or controversyWe are committed to creating a culture that values every person and every experienceIndividual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each dayThe strength of our global workforce is the most significant contributor to our success.
We believe: every experience mattersTalent is everywhereAll belong here.
At medallia, we hire the whole person.
The role:
The video content editor is a highly skilled creative resource for the internal medallia brand and creative agency and works to bring content to lifeThe medallia brand and creative team believes that each team member makes a significant contribution to our successThat contribution should not be limited by the assigned responsibilities outlined in a job descriptionTherefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the employee or the organization to just the work identifiedIt is our expectation that each team member will offer their services wherever and whenever necessary to ensure the success of our endeavors and to pursue individual career growth.
In short, we’re looking for passionate people to join our teamWe believe creating excellent work and having a good time while doing it is what workplace dreams are made ofWe value feedback and hitting deadlinesIdeating and executingDreaming and doingReady to build the future of medallia with us?
In this role, you will conceptualize, design and execute the production of video content and other digital features for medalliaYou will also contribute to script development and assist in the development of project scripts and outlines, giving technical feedback during the process and receiving feedbackYou will also create high quality motion graphics to be used in a variety of mediums including videos, websites, presentations and digital productsYou will edit together original footage, and/or stock photos and /video delivering high quality medallia videos, websites, presentations and digital productsYou will report to our head of brand and creative, be part of an innovative team tasked with redefining and iterating on the company’s brand identityAlong with your resume please include a link to your reel/portfolio.
Responsibilities
Work as a creative partner to cut engaging social, narrative, internal, and non-traditional branded content, often with a quick turn
Actively engage in each project stage from inception to the final cut, including workflow design, footage transcoding and logging, editing, sound design and mix, light motion graphics, color correction and grading, and archiving and media management
Collaborate closely with key stakeholders, including creative teams, producers, and directors
Create and enforce editorial standards across all platforms and projects
Participate in the ideation process, offering creative input and practical perspective along the way
Work with internal team to help design workflows and delivery strategies
Juggle and prioritize multiple projects simultaneously, supporting other duties and special projects as necessary
Foster a spirit of collaboration
Stay up to date on all best practices for youtube, facebook, instagram, and linkedin among other platforms
Collaborate closely with the creative team, partners, and clients on developing video and other digital concepts and projectsEnsures that products meet program goals.
Assist with creating storyboards and scripts
Ensure all produced material is correctly optimized for chosen dissemination across various channels
Work directly with external consultants (videographers, photographers, narrators, programmers, voice artists, animators, translators, developers/coders) to ensure that their work matches the alignment with medallia’s quality and branding of medallia products.
Minimum qualifications
4+ years of video editor experience
Strong reel/portfolio demonstrating high level editing and storytelling skills
Expert knowledge of post production software including premiere and after effects (avid is a nice plus)
Firm grip on basics of color correction, mixing, and motion graphics
Advanced knowledge of digital camera formats, frame rates, codecs, compression techniques and file-based workflows
Preferred qualifications
Flexibility to adapt to changing timelines and deliverables
Ability to work under pressure and meet deadlines in a fast-paced creative environment
A demonstrated track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations
Exceptional written and verbal communication skills with the ability to communicate with all levels of employees
High level of creativity and professionalism
Highly organized with a keen sense of attention to detail
At medallia, we celebrate diversity and recognize the value it brings to our customers and employeesMedallia is proud to be an equal opportunity workplace and is an affirmative action employerEqual opportunity is afforded to all qualified applicants and employeesWe do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, sexual orientation, and any other protected categoryWe also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the american disabilities act and local disability laws.
For information regarding how medallia collects and uses personal information, please review our privacy policies.