Job details
Job type full-time
Full job description
Location: remote
Medsphere positively impacts patient care by delivering award-winning healthcare it solutions and software for providers of every size and budget.
We are an accomplished organization of committed clinical and technology professionals working to make quality healthcare it solutions accessible to organizations of virtually any size, shape or budgetWe love working here because we care about each other and about the people who benefit from our productsMedsphere’s carevue electronic health record (ehr) provides comprehensive clinical support for acute care hospitals and inpatient behavioral health providers, enabling better patient care and lower costs.
As a product manager you will be responsible for ensuring that the concerns of our clinical software users are considered at every stage of product developmentYou will work closely with developers, qa, and senior managers to drive new features and fixes through the development processWith other product managers you will define the carevue product roadmap, considering inputs from customers, sales, customer care, development, industry trends, and regulations.
Your ability to gain credibility and develop good relationships with customers is key to understanding the challenges carevue users face and validating product decisionsAs a product manager you can help us make openvista an ehr people want to use and an economically sustainable and more effective alternative to traditional ehrs.
As a clinical product manager at medsphere, you’ll get to:
Research and document challenges and opportunities for existing and future customers.
Define user stories, use scenarios and product requirements based on your experience, customer input and feedback, and on regulatory and certification requirements.
Prioritize product fixes and enhancements based on input from customer care, customers, sales, developers, and senior management.
Work with developers and qa engineers to produce and test new features and fixes.
Become a product expert and subject matter expert on one or more areas of carevue.
Manage the design validation process, ensuring that key customer-driven design requirements are satisfied.
Work closely with customer care to monitor customer satisfaction and initiate improvements
Identify and review different clinical workflow approaches and objectively evaluate best practices worthy of inclusion in the product.
Act as content expert in the development of product marketing materials and response to pre-sale questions.
Represent the product team and communicate product direction, issue resolutions, expectations to customers, and within medsphere.
Represent carevue as a product expert in customer interactions and industry events.
Create and review documentation and education materials for new applications and product releases.
Ideal background and expertise:
Bachelor`s degree or equivalent relevant experience.
Minimum 5 years experience in nursing, pharmacy, or other clinical field.
You have made the transition from a clinical role into a clinical software role, with two or more years’ experience in a software development organization.
Substantial hands-on experience developing, implementing, using or supporting ehr software for hospitals.
Familiarity with agile software development methods.
Project management experience, including running software beta programs
Excellent communication skills, especially in sharing complex medical concepts with non[1]clinical staff, and sharing software concepts with clinical users.
Excellent interpersonal, leadership and communications skills.
Excellent customer relations skills.
Excellent organizational skills and the ability to multi-task in a fast-paced environment.
Available for 20% travel.
Additional plusses:
Proficient using, implementing or supporting vista, openvista, rpms, vxvista, worldvista.
Experience using a lis in an onsite laboratory or reference lab.
Experience as a product manager for one or more ehr products.
Perks and benefits:
Flexible time-off plan
Great working environment
Flexible work hours
Health, vision, dental, 401k, and other benefit
Remote
Medsphere is an equal opportunity employer
