Careers that change lives
Medtronic’s global hr digital enablement team is committed to aligning technology offerings and best practices with business needsWe collaborate with business and technology partners to deliver robust, customer-serving technology-based solutions with a simple, standard, and global focus to drive business results.
This role within the hr digital enablement function is focused primarily on supporting activities for our hr technology programsThe related activities will support several key solutions in the hr tech landscape including document generation, e-signature, virtual assistant, and chat technologies and will have a primary focus on servicenow hr.
As principal hr business analyst, you will be required to gain a solid working knowledge of system capabilities & our customer’s needs and prioritiesThis role will work to understand, capture & translate those needs through facilitation, alignment & execution of the technology roadmaps strategies.
This includes project participation and/or leadership, analysis & documentation of business needsYou will be the liaison between our business and it partners representing hr’s needs, evaluating proposed system design, new features & functionality compared with functional needs, roadmap development.
You will work closely with other hr program team members, the hr shared services & hr center of excellence teams, our it & vendor partners to deliver on these projects according to strategic direction, standards defined, best practices & compliance standards.
A day in the life
Responsibilities may include the following and other duties may be assigned.
Obtains an in-depth knowledge of business priorities, processes, and operational procedures within the hr organisation.
Consults with business stakeholders to expertly understand and evaluate current business processes and identify complex business problems and needs, turning those needs into system requirements.
Combines human resource and specialized system knowledge to recommend, implement, and plan for optimizations and new features for systems.
Facilitate requirements gathering sessions, drives discussion to focus on what and leads conversations to obtain alignment across business representatives.
Able to adopt varying approaches to effectively understand business user’s needsWorks to extract any underlying needs & ensures adequate business representation.
Lead activities related to follow-ups or actions needed to finalise requirements.
Captures & manages business requirements per medtronic’s standard & best documentation practises in a way in which supports easy future reference.
Understands technical solutioning, captures and delivers high quality design documentation.
Organizes requirements walkthrough and ensures business review and approval takes place within project timelines.
Acts as a liaison between business users and technical team to successfully translate business requirements to the development team and and presents technical options back to customers in a consumable way.
Where there are multiple solution options to meet a business need, asses, provides feedback to the technical team on behalf of the business & makes recommendations.
Supports all implementation activities, including guiding the team through whilst promoting adoption of agile work practises.
Plans and executes unit, system, data, and integration testing & oversee uat.
Works with training & change mgt to ensure understanding of requirements & assist with material reviews.
Inputs to risk analysis and mitigation discussions.
Develops functional checkout plans, leads, and participates in go live activities including activities related to cutover preparations.
Must have: minimum requirements
Bachelor`s degree with 7+ years of hr systems experience; or, an advanced degree and 5+ years of experience
Candidates must have written and verbal english language proficiency
Nice to have
You are a dynamic team player with passion for hr & technology and an interest to further develop within a global hr technology environment.
Experienced in working across multiple systems.
You like to work in a fast-paced environment and are comfortable working in a project dynamic that is transitioning to agile working practices on a phased basis.
Strong problem solver with the ability to handle multiple competing priorities.
Strong facilitation, communication & listening skills including proven ability to steer teams toward a decision or alignment.
Collaborative & experience working across global landscape, as part of a team and can also work using your own initiative, remotely or virtually.
Detail orientated with illustrated application of good documentation practice & a technical aptitude.
Practical knowledge of project management desirable.
Experience working in an agile / agile hybrid environment.
Knowledge of or experience with hr operations business processes and servicenow is a distinct advantage.
Understanding & prior exposure to emerging technologies such as ai, machine learning and rpa.
About medtronic
Together, we can change healthcare worldwideAt medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend lifeWe challenge ourselves and each other to make tomorrow better than yesterdayIt is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our teamLet’s work together to address universal healthcare needs and improve patients’ livesHelp us shape the future.
Physical job requirements
The physical demands described within the responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsFor office roles: while performing the duties of this job, the employee is regularly required to be independently mobileThe employee is also required to interact with a computer, and communicate with peers and co-workersContact your manager or local hr to understand the work conditions and physical requirements that may be specific to each role(ada-united states of america)
