Job details
Salary from $60,000 a year job type full-time
Full job description
We are offering a unique opportunity to manage our demi-fine jewelry line within melanie casey fine jewelryThis is a full time, remote roleBenefits available to full-time employees include an employee discount, paid vacation, health insurance, and a retirement plan with matchingThe brand is a new, independent sister brand under the umbrella of melanie casey jewelrySalary will start at $60,000 with the opportunity for a revenue sharing model upon the successful completion of one year of employment and resulting company growth.
Specific job duties/responsibilities:
Analyzing our brand positioning and consumer insights in order to make thoughtful, data-driven decisions for brand awareness.
Helping shape and implement our brand vision and mission.
Working with the president and vice president, the brand manager will translate brand elements and company goals into plans and go-to-market strategies.
Assist with hiring an on-site assistant to oversee physical company needs and assist with customer service and marketing tasks.
Establish customer service standards, and act as a customer service representative until the need arises for additional hiring on this team.
Providing customers with the best possible experience with the company through effective communication, timely responses, and an upbeat attitude.
Manage shipping procedures, finding and suggesting any opportunities to optimize and streamline.
Assist the president and vice president with collection planning and ordering, and overseeing inventory management.
Operate the live chat feature of the website, providing immediate assistance to clients.
Answer incoming calls from clients and outside vendors.
Create a marketing plan and implement social media, paid advertising, and other marketing strategies, including eventually hiring and training new marketing team members.
Establish and meet company revenue goals.
Collect analytical data for the leadership team.
Establish performance metrics, cost and price parameters, market applications, and sales estimates to create forecasting and maintain growth.
A successful candidate will have
Proven working experience as the leader of a marketing teamPreference will be given to those who have established a brand from the ground up.
Proven ability to develop brand and marketing strategies and communicate recommendations to executives
Experience in identifying target audiences and devising effective campaigns
Excellent understanding of marketing strategies
Strong analytical skills partnered with a creative mind
Data-driven thinking and an affinity for numbers
Outstanding communication skills
Up-to-date with latest trends and marketing best practices
Degree in marketing or a related field
Experience with virtual customer service preferred, particularly phone, chat, and email
Tech-savvy with experience in online chat and batch email platforms
The ability to adhere to schedules and meet deadlines as directed
The ability to work independently in a fast-paced startup environment
Serious about work quality, but otherwise relaxed and easy-going (we like to have fun here!)
The ability to receive direct feedback in a positive manner
Required qualifications/skills:
Strong organizational skills and ability to multitask
Problem-solving and decision making skills
Strong interpersonal skills
Excellent organizational abilities
Proven knowledge of performance evaluation metrics in a business setting
Demonstrated success innovating solutions to increase productivity and profitability.
Strong spreadsheet skills
Experience with virtual team members and communications, and comfort with an offsite manager.
The ability to match the established company writing voice with clarity, friendliness, and professionalism.
Impeccable grammar and spelling.
