Job details
Salary up to $85,000 a year job type full-time number of hires for this role 1
Qualifications
Bachelor`s (preferred)
Full job description
Senior sales operations specialist
Job summary
As meridianlink continues its unprecedented growth, meridianlink is seeking a strong sales tools specialist to support the growing sales teamThis position will be reporting to the director of sales operations and will be part of the overall sales transformation at meridianlink.
As the “senior sales operations tools specialist” you will be responsible for all major systems, processes and tools related to the sales (salesforce, clari, gong, outreach, zoominfo, etc.)
Leveraging your sales tool expertise to partner with internal stakeholders to ensure the sustainability of salesforce.com and other sales enablement tools including daily support, resolution of outage issues or breaks in functionality.
You will develop and maintain varied, complex, and confidential reports, dashboards & processes with a high level of accuracy and customer satisfaction.
You will partner closely with the sales training team on shared initiatives and deliverables to the sales organization.
Responsibilities
Will own vendor evaluation for all tools used by the sales, including enhancements to crm, forecasting, prospecting tools, business intelligence tools
Analyze sales processes and identify opportunities to increase efficiency by automating, minimizing, and offloading low value activities
Work in partnership with our it department to prioritize the sales needs, oversee the development of solutions, recommend ways to improve processes, conduct user acceptance testing and lead roll out efforts of new systems, processes, and tools
Analyze sales processes and identify opportunities to increase efficiency by automating, minimizing, and offloading low value activities
Manage and design key sales processes such as quote to cash management, approval process management (grants of authority)
Serve as salesforce.com sme specifically as it relates to existing functionality/configuration; leverage expertise to ensure all implications to system changes are properly vetted.
Lead specific initiatives requiring salesforce.com expertise to ensure proper business and technical requirements are documented
Identifying and executing best practices in the sales process, sales analysis, and metrics, leveraging salesforce.com and other tools like gong, clari, outreach
Engaging with sales leaders to identify their data and analytical needs and translate those into best-in-class reports and dashboards, looking for standardization and scalability across organizations whenever possible.
Own and deliver the salesforce.com reports such as activity reporting, lead reporting, pipeline reporting, opportunity creation, and lead conversion ratios.
Daily administration of sales enablement tools in direct support of sales team members
Leverage processes to triage outages/breaks in sales tools to determine appropriate disposition of issue
Partner with sales training and communications teams to ensure new feature/functionality is properly communicated and trained to all appropriate users.
Lead design/architecture of data strategy and structure and supporting business intelligence strategy and toolsOwn & ensure data integrity of salesforce data / account master data.
Qualifications
Education bachelor’s degree / master’s degree in analytics from a reputed institute preferred not required
Experience:
4-5 years of equivalent experience in sales operations with a deep focus on sales systems, processes and tools.
Must have high tech industry and preferably saas experience.
Experience in analyzing sales processes, understanding use cases for key systems and developing business requirements
Exceptional problem-solving skills, with strong ability to drive towards action and impact
Experience in tools – salesforce, clari, gong, outreach, zoominfo, sql, tableau, anaplanetc.
Enables entrepreneurs and consumers to achieve the american dream by creating technological solutions that fuel the engine for financial growthOur top-notch solutions create the premier customer experience every timeWe believe in the principles of empowerment, collaboration, individual achievement, and innovation.
At meridianlink, we work together to design, implement, test, and deliver state-of-the-art web applications for the financial services industry, using the latest technologies including cloud computing, mobile development, responsive design, asp.net, javascript, c#, vb.net, and sql server.
Our culture
Our low turnover is a testament to our wonderful culture where people value the work they do and appreciate each other for their contributionsMeridianlink develops our employees so they can grow professionally by preferring to promote from withinWe have an open door policy with direct access to executives; we want to hear your ideas and what you thinkOur company believes that to be productive in the long term, we must have a genuine work-life balanceWe understand that employees have families and full lives outside of the officeTo that end, we honor their personal commitments.
Is an equal opportunity employerWe do not discriminate on the basis of race, religion, color, sex, age, national origin, disability or any other characteristic protected by applicable law.
Meridianlink runs a comprehensive background check, credit check and drug test as part of our offer process.
Job type: full-time
Pay: up to $85,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to friday
Education:
Bachelor`s (preferred)
Work location:
Fully remote
Work location: remote
