Job location: cary, nc or remote / virtual / work from home anywhere in us
Role value proposition
We are seeking a senior enterprise infrastructure engineer to join metlife’s desktop services department which engineers, implements, and provides 3rd level support for innovative, customer-centric solutions in a collaborative and fast paced work environmentWe are seeking experienced professionals to join our team and help continue to enhance a world-class global technology organizationThis senior enterprise infrastructure engineer provides support and research on highly technical systems supporting metlife’s desktop environment.
Summary of position responsibilities
Leverage deep technical knowledge to troubleshoot and solve complex technology issues.
Leverage project management skills to manage end-user technology projects, such as migrations, deployments, and introducing new technology solutions.
Leverage superior customer service skills to work with users and management on the issues unable to be resolved by earlier levels of support.
Provide technical leadership within the team and collaborate with others on the team as well as other teams to deliver integrated solution to the end user.
Represent end-user computing organization in a wide array of it application and infrastructure projects requiring broad knowledge of operating system and browser configurations and infrastructure integration, requiring excellent collaboration and partnering capabilities.
Independently research and advance knowledge of new technologies and concepts.
Essential business and technical skills
5+ years technical experience supporting windows os, desktop hardware, applications, web-based applications, and cloud-based systems and services in an environment of over 50,000 end-users
2+ years microsoft endpoint configuration management/system center configuration management (mecm/sccm)
2+ years powershell and other scripting tools to integrate technologies and provide seamless solutions
1+ years creating, implementing, and troubleshooting gpos
Preferred:
Bachelor’s degree in computer science or related discipline and/or microsoft professional it certifications
1+ years modern endpoint management experience leveraging microsoft intune (or similar)
2+ years ivanti desktop management suite (or similar - nexthink, systrack, aternity)
Business category
Global infrastructure technology
Number of openings
1
The wage range for this position specific to colorado is $91,500 - 137,300 baseYou may be also eligible for the metlife annual variable incentive plan (`avip`)Your eligibility for an avip award are governed by the terms of the applicable plan or program documentsMetlife offers a comprehensive benefits program that includes medical, dental, life, vision plus retirement benefits and paid time off.
At metlife, we’re leading the global transformation of an industry we’ve long definedUnited in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.
Metlife:
Metlife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing worldFounded in 1868, metlife has operations in more than 40 countries and holds leading market positions in the united states, japan, latin america, asia, europe and the middle east.
We are one of the largest institutional investors in the u.sWith $642.4 billion of total assets under management as of march 31, 2021We are ranked #46 on the fortune 500 list for 2021In 2020, we were named to the dow jones sustainability index (djsi) for the fifth year in a rowDjsi is a global index to track the leading sustainability-driven companiesWe are proud to have been named to fortune magazine`s 2021 list of the `world`s most admired companies.`
Metlife is committed to building a purpose-driven and inclusive culture that energizes our peopleOur employees work every day to help build a more confident future for people around the world.
We want to make it simple for all interested and qualified candidates to apply for employment opportunities with metlifeFor further information about how to request a reasonable accommodation, please click on the disability accommodations link below.
Metlife is a proud equal employment opportunity and affirmative action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforceAll qualified applicants will receive consideration for employment at metlife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
Metlife maintains a drug-free workplace.
Requisition #: 120299
