Job details
Job type full-time
Full job description
We’re a fast-growing $80 mm, direct-to-consumer health company searching for a robust virtual sales trainer to help build our remote sales team to scale to $1 billion by 2024Our 200+ person global team is 100% virtual and has been for 11 yearsWe know how to build a virtual businessWe have grown 300% in the last 3 years, and we are developing a best-in-class team of empathetic and detail-oriented teachers to equip our front-line sales team with the skills to transition new customers into life-long fansWe have truly impactful products and services, impressive digital marketing, global distribution, and a flourishing customer baseNow, we need a world-class virtual sales trainer to teach our newly hired sales reps the scripts, cadence, and tone to connect with our customers over the phone, handle objections, and empathize with their personal story to close sales.
Our goal is to help people of the world lead healthier livesWe have proven systems, strategies, and scripts to make it happenWe owe it to our customers to deliver resultsWe need someone like you to empower our salesforce to make it happenOur sales team is our life bloodIt is imperative to provide them with effective training, support, and coaching to meet their individual goals.
Hello, my name is charles tapsellI am the training manager building a global sales team that will help people of the world have access to living healthier livesI am on the hunt to build a team of dynamic virtual facilitators and teachers who thrive on seeing the success of othersI want people that are addicted to creating “ah-ha moments” and love seeing people “get it.” i am building a team that understands how to connect, inspire, and move people from where they are, to superstarsIf everything you are reading screams, “oh my goodness, he is talking about me!” we need to talk.
The ideal candidate has at least 4 years’ experience teaching, training, or facilitation, specifically geared toward helping others achieve their goalsThis is not a “talking head” positionWe are not interested in “fad” type sales trainersThis is a critical position that will deliver proven training, while also watching, listening, and connecting with their class to ensure knowledge is gained and application of content can be delivered, so that we can equip our new salespeople to be wildly successful.
What are the key points?
Compensation: $60k - $70k + bonus
Location: 100% remote (virtual team of 200+ with no corporate office)
Benefits: health/dental/vision/disability/life + robust 401k + 15 days pto
Hours: 8:30 a.mTo 5:00 p.mEastern monday – friday (regardless of where you live)
Culture: human-first with high-performing, happy & humble people (no jerks)
Personality: obsessed with details so we can simplify the complex for others
What will you be working on?
Daily morning role play – teach structured soft skills and structured communication using a proven script to an assigned group of sales representatives and guide them through role play scenarios, providing encouragement, feedback, clarity for improvement.
New hire sales skills classes – facilitate our proven processes to new reps during their 2nd, 3rd, and 4th week of onboardingThis will be a combination of prescribed and recorded content for self-directed learning as well as virtual instructor led training to ensure comprehension and effective applicationContent includes:
Script memorization learning what to say and when to say it.
Script delivery instruct & calibrate learning on both the energy and emotion behind the script that personalizes the message, including proper pacing and delivery.
Active listening teach best practices to connect to customers during conversations, engage and ensure clients feel acknowledged and encouraged.
Permission based selling deliver positive interactions and encourage sales by addressing any obstacles or hesitations, which in turn improves the customer experience.
Real world scenarios (role play) build relationships quicker when faced with specific types of customers, common questions or objections.
Product knowledge training teaching specifics around our elite services and products for sales reps to develop their expertise.
Assessment of trainees – administer discrete assessments in simulated 1:1 sales call, interpret scores, and provide coaching to improve individual performanceEvaluate learner comprehension and effective application of material.
Daily workshops – reinforce scripts and techniques through practice and role play, offering immediate feedback and assessment interpretation so reps can improve immediately, recognize development, and celebrate success.
1 on 1s – coach individual performance through weekly 1 on 1s with assigned sales reps and facilitate the mastering of each area, including soft skills, script delivery, product knowledge, service expertise and seamless delivery of them all.
Collaborate with the sales team – participate with the management team, provide feedback and real time improvement ideas to keep the training program fresh and relevant.
Update curriculum and ensure quality teaching for all sales reps – collaborate with the team to update training material and deliver that new enhancement to both new and existing repsFor example, if a new script is created that increases aov, everyone, not just new hires, will need that new training.
Should you apply?
If you thrive on facilitating proven processes to help people hone their talentsIf you love being 100% accountable for individual development, comprehension of success systems, and observable increased performance, and you “lean into” the challenge of raising expectations, then you are just who we are looking forYou are incredibly organized, solve problems quickly, are a perceptive listener, communicate clearly and get energized by diving deep into detailsYou’re driven to motivate and teach, hold people accountable to proven process performance, and burst with pride when your team accomplishes a goal… all with a smile, then this is for you.
If you are excited to teach in a remote environment, and you have a passion for health and fitness and…
You love seeing the ‘ah-ha’ moment when your student learns something valuable…
You love to work with a team discovering ways to deliver training better...
You love being the catalyst that enables others to grow, break barriers and succeed...
You love teaching selling skills in both a group and one on one environment…
… then we’d love to talk to you asap!
Who are we and how are we different?
Metabolic living’s mission is to make living healthy easier than living unhealthyWe do that by empowering people to fix their own health with our metabolism-first approach and supporting ecosystem.
There are 3 things that makes us different than other brands in the health and wellness space:
Metabolism-first – after 11 years of trial-and-error with 100k+ people, we’ve found that once you optimize your metabolism, you get the results you want: feeling your best, looking your best, performing your best and living longerYour metabolism is your inner compass for health, but most people don’t understand how to read it; once you do, it’ll tell you exactly what helps you thrive… and what acts like kryptonite to stay away from.
Individualized-approach – paleo may work great for one person’s metabolism, vegan for another, keto for another, etcEveryone’s different, so to achieve results that stick, those differences must be respected; if not, things will backfireThat’s why our approach is 100% customized to the individual – there is no perfect program to find, it must be a for that specific person and support how their unique metabolism operates.
Integrated ecosystem – it’s simply too hard to live healthy – lots of great individual solutions, but nothing is connectedThe individual is left to stitch everything together, which is confusingSo, we simplify everything with an integrated suite of products and services you need to optimize your metabolism.
What value will you deliver?
Train our new hire sales reps in their 2nd, 3rd, and 4th week of onboarding training with our proven process and most up-to-date training material.
Facilitate a group workshop teaching selling skills to our current reps who require training on specific sales topics.
Increase our retention rate by feeding data back to the recruiting team to make sure we are hiring the perfect sales reps.
What are the requirements?
4+ years teaching, training, or facilitation – you’ve trained teams in soft skills, communication, new behaviors, or sales skills and you have a stellar track record for getting people to perform new tasks at alarmingly high rates of success.
1+ years training sales skills preferred – you`ve taught people how to sell complex products and servicesBonus points if you’ve taught people how to sell health, nutrition, wellness, and/or human performance products and services.
1+ years virtual training preferred – you`ve taught, trained, or facilitated learning using platforms like black board, zoom, skype, or any virtual communication platforms.
Technical comfort/agility – you are familiar with zoom, webex, phone systems, and the ms suite of applicationBonus points if you are familiar with salesforce, newvoice media (phone system), calendly, and other remote management toolsIt is critically important that you possess technical skills sufficient to help others who may struggle.
Driven to excellence – you’ve got an ownership mentality with an inner drive to excellence that other people who aren’t built that way find disturbingly intense :-)
Exceptional communication skills – you can confidently teach a virtual room full of students with engaging presence, as well as patiently listen, guide and coach in a one-on-one setting.
Learning psychology – you can quickly assess what type of learner someone is, and tailor your approach to teaching an individual in a way that sticks.
Benefits
Health care plan (medical, dental & vision)
Retirement plan (401k, ira)
Life insurance (basic, voluntary & ad&d)
Paid time off (vacation, sick & public holidays)
Family leave (maternity, paternity)
Short term & long term disability
Training & development
Work from home
Wellness resources
