Job details
Job type full-time
Full job description
Remote work available for the right applicant.
Do you have experience leading a healthcare it solution development from customer need identification through launch? can you have a depth of experience in leading customer research using structured ux methodologies to feed an agile development team and processes? this is fantastic opportunity to become part of a highly engaged team that is hyper focused on customer outcomes and designing the best environment for patients and caregivers to improve the experience and outcomes for all.
Midmark rtls is seeking a growth-oriented upstream product manager to harmonize technology, products and workflows for caregivers and patients at the point of careWe’re looking for someone who passionately gathers the voice of our customers through interviews and research to guide skilled teammates toward the commercialization of innovative products.
If you wish to learn more about midmark rtls, please visit our website at https://www.midmark.com/medical/products/rtls
Job summary:
The product manager develops, executes and manages customer research, competitive analysis, business cases and product portfolios helping drive the development and execution of divisional strategy through products and services.
Essential/primary duties:
Assists in development and execution of divisional strategic plan
Directly responsible for all forms of customer research and customer value confirmation (qualitative, quantitative, primary, secondary, online surveys, in-depth interviews, focus groups, pricing analysis, conjoint analysis and etc.)
Participates in immersive/observational research within clinical settings to develop clinical insight
Gathers, manages and evaluates concepts, ideas and suggestions for new products and services from research, trade shows, customers, competition, channel partners, key opinion leaders and teammates
Analyzes, translates and presents research information and recommends through business cases new products and services
Creates product portfolio roadmap to provide visibility to future product concepts and technology needs
Works with a broad team of development resources including industrial design, engineering, and user experience specialists to define and validate concepts that satisfy unmet customer needs.
Directly responsible for voice of the customer and product differentiation through the various phases of development cycleCommunicates with various functional leads during development cycle
Collaborates with finance on new projects to develop financial models to determine if project meets return-on-investment guidelines
Collaborates with product development or agile scrum teams in balancing tradeoffs between customer needs, technical risks, scope, product cost and development timelines
Partners with corporate development to assess potential partnerships or acquisitions and participates on due diligence and integration teams
Supports cco, vp of marketing and director of upstream marketing with development and delivery of presentation materials
Secondary duties:
N/a
Education and/or experience:
Bachelor`s degree or equivalent in a business or technical field
Preferably an mba
3 to 6 years of related experience or equivalent combination of experience and education
Competency/skill requirements:
Ability ot conduct, prioritize and synthesize customer research
Able to be a strong advocate of customer through development process
Ability to work with and motivate cross-functional teams
Strong verbal and written communication skills
Ability to present formal presentations
Ability to develop and analyze financial models
Demonstrated leadership skills
Demonstrated ability to identify and realize new opportunities
Clinical insight is desirable
Technical competency is desirable
Supervisory responsibilities:
May have direct reports
Midmark is the only clinical environment design and manufacturing company that enables a better care experience at the point of care in medical, dental and animal healthBy harmonizing space, technologies and workflows, we enhance interactions between patients and caregivers resulting in more efficient care and better outcomesBy living our corporate values, our 2,000 teammates worldwide make this possible.
Eo/aa employer minorities/females/protected veterans/disabled
