Job details
Job type full-time
Full job description
Description: summary and objective
The human resources operations manager is responsible for supporting mcad`s day to day operational hr and payroll functionsThis includes proactive support of hr team members, leading departmental audits, preparing and submitting payroll, and providing support and guidance to mcad employeesThe human resources operations manager leads within a team environment, working under tight deadlines, with confidentiality and discretion to be maintained at all timesThis position requires an extremely analytical and perceptive person who is capable of relating to and communicating data to individuals at all levels within the organizationThe human resources operations manager must be sensitive to college needs, employee and student goodwill, and overall brand equity of mcad as an employer.
Essential functions
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Human resources/employee experience functions: *
Provides day to day supervision of operational elements of the human resources and employee experience department.
Provides oversight to the performance management process, including assisting with training, supervisor and employee support, and reporting.
Develops and maintains documentation and standard operating procedures (sop) for related processes and proceduresProactively adjusts for process changes and does annual review with avp of hr.
Overseas the maintenance of accurate and up-to-date human resource files, records, and documentation, including scanning and filing of documentsLeads and performs periodic audits of hr files and records to ensure that all required documents are collected and filed appropriately.
Reviews and ensures compliance with uscis form i-9 employment eligibility verificationConducts annual audits and spot audits as needed.
Works collaboratively with academic affairs on all union-related reports, submitting to the avp of hr for review prior to submitting to seiuMaintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day compliance with cbas and policies concerning wages, hours and other requirements.
Conducts intakes for employee relations issues, providing guidance for leaders and supervisors on appropriate documentation and conflict resolution with accountability, equity, and compassion in mind.
Conducts intakes and processes all family medical leave act (fmla) and other leaves of absence, serving as a main point of contact, escalating to the avp of human resources as needed.
Conducts intakes and processes all disability and religious accommodation requests, serving as a main point of contact, escalating to the avp of human resources as needed.
Completes verification of employment requests related to current and past employees.
Assists with other hr related tasks as needed, such as new employee orientation (neo) and annual benefits open enrollment.
Payroll functions:
Enters, maintains, and/or processes information in the payroll system; information may include employees hourly rates, salaries, commissions, bonuses or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information.
Oversees and reviews contract entry, including, but not limited to: adjunct faculty, full time faculty, continuing education instructors, and student employment (graduate assistants and work-study), conducting audits prior to payroll to ensure accuracy.
Coordinates maintenance of digital employee personnel files, including digitization of employee records, reviewing all digital onboarding documents and other employment records (status changes, promotions, transfers, and separations).
Ensures proper processing of payroll deductions for taxes, benefits, charitable contributions, garnishments, and other deductions.
Reviews payroll change log for every payroll to ensure accuracy based on employment changes and/or status changes.
Prepares and enters controls on the payroll worksheetPayroll reviewer loops back on any issues in comparison to registerAddresses any variances proactively prior to submitting payroll.
Proactively collaborates with hr team members to ensure employee data is accurate and escalates when there are any errors/variances found during payroll processing so that changes can be made prior to finalizing payroll.
Transmit payrolls via mcad’s hris/payroll system in a timely fashion and retrieves or downloads the completed payrolls.
Transmits tiaa funding for each pay cycle on or prior to pay date, and provides tiaa transmittal receipts and reports to the accounting departmentEnsures accuracy against payroll and tiaa data.
Assists with annual 403(b) audits as needed including pulling payroll and personnel records.
Issues, or reissues, physical or replacement checks or direct deposits due to payroll errors or separation.
Completes all tax and payroll related hris/payroll system training annually as well as at least one additional training per quarter (via apa, world at work, shrm, etc.).
Completes initial reviews of quarterly reports and annual w-2 previews, balancing totals with amounts reported to the federal and state government each calendar year.
Performs other related payroll functions including answering employee questions and distributing or mailing checks.
Monitors payroll@mcad.edu and provides prompt responses to employee and supervisor questions.
Hris functions:
Serves as primary contact for hris vendor and account managerSubmits and/or coordinates support requests to hris support platform and monitors for successful outcomes.
Assists in the development and delivery of training resources to the mcad communityPartners with departments to enhance community fluency and utilization of the tools and resources available via the hris.
Maintains data integrity in all hr-related systems by establishing routine data integrity audits, running queries and analyzing data.
Identifies and addresses recurring reporting needs by developing and delivering reports that highlight trends and patternsMeets and collaborates with mcad stakeholders on the development and delivery of ad-hoc reports.
Recommends module optimization and process improvements to avp of human resources and/or department heads.
Assists with implementation of system enhancements and/or configuration of applicable modules in mcad’s hris.
Establishes and assigns user access of the system (including hris and background check system) based on role and organizational needs, escalating permission queries to avp of hr as needed.
Identifies root causes of system and/or data integrity issues, escalating to external hris partners and/or the avp of hr as needed.
Carries out other duties and various research projects and/or special projects as assigned by the avp of human resources.
Supervisory responsibilities:
This position supervises the human resources assistant, and has supervisory responsibilities as delegated by the avp of human resources.
Requirements: education
Bachelor’s degree requiredDegree in human resources, or equivalent field preferred.
Masters degree in human resources strongly preferred.
Experience
Five or more years of experience human resources required.
One or more years of supervisory experience strongly preferred.
One or more years of payroll experience required.
Proficiency with payroll and/or hris systemsExperience using the hris platform paylocity is strongly preferred.
Proficiency with microsoft office suite, google suite, or related software strongly preferred.
Demonstrated organizational skills and attention to detail required.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Excellent verbal and written communication skills.
Evaluation
Phr or shrm-cp certification preferred.
This position has been identified as security sensitive and will require a background check.
Environment
This job operates in a professional office environmentThis position requires the ability and willingness to closely partner with team members and colleagues in other departmentsThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinetsWhile performing the duties of this job, the employee is regularly required to talk or hearThe employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and armsUpon request, reasonable accommodation will be provided to successfully perform the essential functions of this job.employee name: employee signature: date: supervisor name: supervisor signature: date:
Job type: full-time
Work location: multiple locations
