Company overview: mitchell, genex and coventry
With mitchell, genex and coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customersWe’ve also seen career opportunities within our combined organization growEach part of our organization helps people recover after a challenging event in their lives.
Mitchell delivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactionsGenex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customersCoventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.
Together, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutionsWe combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring livesJob description :
We are seeking several talented individuals to join the pharmacy solutions teamOur pharmacy service specialists assist pharmacies, patients and insurance companies in prescription processing in accordance with established policiesResponsibilities include but are not limited to the following:
Answer incoming calls to assist customers with a variety of inquiries
Place calls to gather data to resolve pharmacy claim and coverage inquiries
Obtain authorization from insurance companies to process new transactions
Partner with claims adjusters to determine claim eligibility and claim status
Enter and maintain accurate records in our information system
Respond to customer requests regarding service, products, and account information
Analyze and rectify customer concerns using established procedures
Qualifications:
Minimum 2-4 years of related experience is required
Basic computer and keyboarding skills are required; microsoft office suite a plus
Excellent interpersonal communication skills, including good grammar and diction
Maintain a positive and professional demeanor during all business interactions
Ability to quickly and accurately organize and manage multiple priorities
Ability to read and interpret documents such as operational guides/procedure manuals
Make sound decisions with an ability to learn quickly
Understanding of medical terminology is desired
Ability to sit for long periods of time (up to 8 hrs per day)
Licenses or certifications: pharmacy technician license a plus
Written abilities: proficient grammar, sentence structure and written communication skills are required
Education: minimum high school diploma or gedSome experience in the health care field is a plus
Benefits : we’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and selfThese offerings include medical, dental, vision, health savings accounts / flexible spending accounts, life and ad&d insurance, 401(k), tuition reimbursement, and an array of resources that encourage a lifetime of healthier livingThe company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our peopleThe company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law#li-nj1 #li-remote
