Company overview: mitchell, genex and coventry
With mitchell, genex and coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customersWe’ve also seen career opportunities within our combined organization growEach part of our organization helps people recover after a challenging event in their lives.
Mitchell delivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactionsGenex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customersCoventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.
Together, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutionsWe combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring livesJob description :
This position is responsible for all aspects client billing and collections
Calling out and receiving inbound telephone calls to solve a variety of inquiries and service requests
Process ach/credit card/wire transfer payments from customer
Entering and maintaining accurate records in our information system with attention to detail
Analyzing and solving customer concerns using established policies and procedures
Perform other assigned tasks and duties necessary to support the accounts receivable/billing department.
Following up on outstanding payments and answering customer queries.
Ad hoc project assigned by supervisor and department manager
Qualifications:
High school diploma or ged required, pharmacy technician license a plus
0-2 years of experience in the health care or pharmacy environment
Understanding of medical terminology desired
Be friendly, professional and upbeat with strong customer service skills
Use clear english verbal and written communication at all times
Ability to quickly and accurately organize and manage multiple priorities
Ability to multi-task and to consistently meet deadlines.
Able to use multiple systems and microsoft office skills
Benefits : we’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and selfThese offerings include medical, dental, vision, health savings accounts / flexible spending accounts, life and ad&d insurance, 401(k), tuition reimbursement, and an array of resources that encourage a lifetime of healthier livingThe company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our peopleThe company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law#li-nj1 #li-remote
