Job details
Salary $16 - $18 an hour job type full-time
Full job description
Company overview: mitchell, genex and coventry
With mitchell, genex and coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customersWe’ve also seen career opportunities within our combined organization growEach part of our organization helps people recover after a challenging event in their lives.
Mitchell delivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactionsGenex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customersCoventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.
Together, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutionsWe combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring livesJob description :
This is a remote, full-time position and can be located anywhere in the united statesThe hourly rate for this position is $16-$18 per hour.
Works with french and english customers via telephone or in written internet-based email or chat sessions.
Provides claims support, including status update, documenting claim details, high level valuation methodology, and resolve product/report issues.
Emphasis is on effortless experience, identifying opportunities for self-service options, and ensuring first contact resolution.
Qualifications:
Must have high school diploma or ged equivalent
Must be fluent in speaking english and french
Ability to type 35+ wpm
Ability to navigate multiple systems and screens simultaneously
Ability to research information using web- based tools
Strong attention to detail
Typically requires less than 1 year of related experience
Insurance claims and call center experience a plus.
Benefits : we’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and selfThese offerings include medical, dental, vision, health savings accounts / flexible spending accounts, life and ad&d insurance, 401(k), tuition reimbursement, and an array of resources that encourage a lifetime of healthier livingThe company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our peopleThe company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law#li-allexis #li-remote #gnx
