Job details
Job type full-time
Full job description
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Company overview
At motorola solutions, we create technologies our customers refer to as their lifelineOur technology platforms in communications, software, video and services help our customers work safely and more efficientlyWhether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safeBring your passion, potential and talents to motorola solutions, and help us usher in a new era in public safety and security.
Department overview
The worldwide sales operations organization leads the strategy, development, and delivery of sales tools & processes that enable an efficient, effective selling organizationThis group is responsible for everyday sales tools our sellers, customers and partners use to drive sales growth, including: crm solutions (salesforce.com) and quoting solutions (oracle’s configure-price-quote)It is our mission to help deliver the best set of tools, data & processes that will enable our worldwide sales organization to drive continuous sales growth.
Job description
The cpq business systems analyst role is responsible for deploying and supporting sales tools within salesforce and cpq that enable our sellers to “sell more” and “sell faster.” this role is part of a team focused on delivering new sales tools and processes in the areas of customer data management, customer and partner relationship management, sales quoting, and general sales enablement.
The cpq business systems analyst will be responsible but not limited to the following:
As part of a team, work on the global design and deployment of new sales & selling tools such as cpq (configure-price-quote) and occ (oracle commerce cloud)
Launch new functionality to new and/or existing user groups
Partner with product orderability, cpq it, order management and other cross-functional teams to drive projects and goals
Enable offers and enhancements for internal and external users for all business regions
Gather business requirements and develop new business processes as part of design activities
Subject matter expert on go-to-market processes and channel strategies
Determine use cases and develop test scenariosWrite test scripts and participate in user acceptance testing
Develop business process and training documentation as needed.
Perform new and existing user training sessions
Develop business readiness plans for tool or new capability launches, including change management, communication, and support plans
Develop strategies to drive adoption of tools, improve efficiencies and increase benefits to the sales team
Specific knowledge & skills:
Bachelor`s degree
2+ years experience in one of the following: product planning, sales operationsSales or it
Sales, or sales operations experience
Project management is strongly preferred
Strong multi-tasking and organizational skills with the ability to work under short deadlines
Self-motivated and able to operate with limited direction in a fast-paced project-driven environment
Ability to foster collaborative and effective working relationships to build consensus with cross-functional teams such as regional sales operations, channel operations, it, software enterprise, services, drop ship, legal, marketing, finance, presales, order management, post sales, supply chain and credit.
Keen attention to detail and complex problem-solving abilities from an operational and technical perspective
Excellent communication skills, both verbal and written are required
Experience working with erp systems, salesforce crm & other business operations it applications is a plus
Basic requirements
Bachelor`s degree
2+ years experience in one of the following: product planning, sales operationsSales or it
Travel requirements
Under 25%
Relocation provided
None
Position type
Experienced
Referral payment plan
Yes
Our u.sBenefits include:
Incentive bonus plans
Medical, dental, vision benefits effective day 1
401k with company match and day 1 vesting
9 paid holidays
Generous paid time off packages
Employee stock purchase plan
Paid parental & family leave
And more!
Eeo statement
Motorola solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran`s status, or, any other protected characteristic.
