Strength through diversity
Ground breaking scienceAdvancing medicineHealing made personal.
Strategic operations and implementation- req # 2724540
Process improvement analyst ii
The process improvement analyst ii provides planning and analytical support for improvement initiatives coordinated by the office of strategic and business planning utilizing a wide range of improvement tools and methodologies that advance mount sinai health system’s continuous improvement cultureThe pi analyst ii plans, analyzes and executes improvement initiatives and evaluates the impact of improvement efforts in order to achieve the health system’s mission and vision.
Roles & responsibilities:
Identifies appropriate methods and scope for organizational studies and evaluations to support improvement projects through personnel interviews and in person observations of both patient care and non-patient care areas
Executes complex data analysis to support leadership decision making in a variety of subject matter areas, including: process measures and performance metrics, scheduling, resource utilization, labor and productivity, quality measures, patient satisfaction measures, and demographic data
Collaborates with team members and stakeholders to develop and test hypotheses related to scope of analysis
Tracks and evaluates improvement in process and outcome metrics, establishing sustainable solutions for continuous improvement
Designs presentations that distill and communicate analytical and observational findings to stakeholders, including creating figures and diagrams to illustrate operations
Effectively communicates and collaborates with all levels of staff, from leadership to front line personnelPresents findings and recommendations in formal and informal settings to project stakeholders and leadership
Supports workgroups and project meetings with guidance from the team, developing trusting working relationships with all partners
Facilitates workgroups and ad-hoc meetings in demonstrated expertise areas with guidance and support from project lead
Utilizes project management skills to support initiatives, including but not limited to: developing scope and timeline for improvement projects, tracking deliverables and project timelines, facilitating meeting preparation activities, coordinating project report-out presentation preparation, and other project related tasks as necessary for project success
Develop and track metrics improvement through reports and dashboards to communicate financial and operational objectivesEffectively delegates tasks among team members.
Support and teach junior colleagues on project-specific tasksDevelop relationships with all staffInteract with sponsors on specific areas of expertiseMeet with staff independently to gather informationEffectively correspond with stakeholders via email, phone and in-person communication independently
Maintains current knowledge of health care delivery trends and evidence-based solutions for improving the delivery of care and services
Acquires and applies knowledge in a wide range of process and performance improvement methodologies
Actively participates in and contributes to departmental improvement initiatives
May independently lead, manage and execute process improvement initiatives
Performs other duties as required
Requirements:
Bachelor’s degree (masters preferred)
2-4 years of combined professional experience and/or graduate-level education relevant to healthcare operations, data analysis, strategic planning and process improvement
Strength through diversity
The mount sinai health system believes that diversity is a driver for excellenceWe share a common devotion to delivering exceptional patient careYet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyleWhen you join us, you become a part of mount sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionallyWe share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who we are
Over 38,000 employees strong, the mission of the mount sinai health system is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in september 2013, the mount sinai health system combines the excellence of the icahn school of medicine at mount sinai with seven premier hospital campuses, including mount sinai beth israel, mount sinai beth israel brooklyn, the mount sinai hospital, mount sinai queens, mount sinai west (formerly mount sinai roosevelt), mount sinai stLuke’s, and new york eye and ear infirmary of mount sinai.
The mount sinai health system is an equal opportunity employerWe promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
Eoe minorities/women/disabled/veterans
