Job details
Job type full-time
Full job description
Overview: install, configure, and support the jd edwards erp software and related applicationsPossible work from home/remote opportunity with 10% travel to ballinger, txResponsibilities:
Partner with the ict team, contractors, and vendors to troubleshoot and resolve issues with jd edwards and related applications such as payroll timekeeping.
Build and deploy packages and updates to jd edwards for the development, test, and production environments.
Resolve tier 2 support requests so that employees and customers can be successful.
Administer jd edwards user security, including creating and maintaining user accounts, security roles, menus, and program security.
Ensure the security of the company’s systems through the management and monitoring of user authorizations, user accounts, and system passwords.
Regularly monitor jd edwards and associated applications to identify problems and ensure reliable and highly available services.
Ensure the security and integrity of company data by verifying that replication and backups are occurring regularly.
Install new software, system upgrades, and make system configuration changes to optimize performance and maximize systems availability.
Program output forms to provide consistency.
Produce reports and maintain logs as needed.
Support activities resulting in continuous efficiency and process improvements.
Other duties and responsibilities as assigned.
Qualifications:
Associates degree in computer science, management information systems (mis), or a related field is requiredBachelor’s degree in a related field is preferred.
Education and/or training in information technology is essential.
Minimum of three (3) years’ experience in configurable network computing is required.
Knowledge of server systems, operating systems and server-based applications is required.
Must be pc proficient and have a good understanding of microsoft office products, e-mail, and internet use.
Working experience with os/400, ibm i, linux, windows terminal server and citrix experience is preferred.
Ability to operate office equipment such as calculators, fax machines, copiers, etc.
Strong customer service skills.
Strong analytical skills and problem-solving abilities.
Ability to provide technical support to system users and to communicate effectively in doing so.
Ability to resolve problems both internally and externally with customers.
Ability to think conceptually and produce desired results.
A combination of education and experience may be qualifying.
Compensation & benefits:
Salary is dependent upon qualifications.
Generous employer paid benefits valued at $5 to $10 an hour.
Dual medical/rx plan options - base plan: 100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contributionBuy-up plan: nominal payroll contribution for the employee, children and spouse
Life insurance and accidental death & dismemberment insurance plan
Long-term disability insurance plan
401(k) retirement plan
Generous paid time off benefits
Holidays
Occupational illness & injury
Employee assistance program (eap)
Voluntary dental insurance
