Job details
Job type full-time
Full job description
Please note that this position cannot be performed in the state of colorado
Job summary:
Within an assigned client base, this role focuses on the retention and growth of each client taken from an assigned client baseThe incumbent needs to be a proactive, self-starter who possesses exceptional multi-tasking and strong client communication skills, both oral and written.
Job roles and responsibilities:
1Represents hst in face-to-face client meetings with key accounts as appropriate.
2Builds strong relations with one`s clients.
3Establishes an annual business plan to achieve revenue projections/set goals and the cross selling of products.
4Manages strategically and `upsells` additional services to an assigned, existing client base (i.ePerforms analysis and evaluations of accounts and uses information accordingly).
5Works closely with hst`s sales, implementation and operations departments as needed.
6Retains and grows account revenue of assigned clients; small to medium size group accountability.
7Implements, maintains and supports assigned clients.
8Provides consultative services to broker/clients, including but not limited to, analysis opportunities for the expansion of services.
9Works directly with sales department to add new accounts to hst.
10Works with internal departments that support our clients to maintain `best in class` service.
11Understands thoroughly their assigned client`s expectations of hst in their partnership with us.
12Maintains accurate documentation and a working knowledge of the pertinent business information of one`s clients.
13Identifies new product sales opportunities to maximize revenue potential with one`s clients.
14Monitor product performance, analyzes and reports accordingly.
15Assists in maintaining a clean, safe and unobstructed workplace environment.
16Collaborate, coordinate, and communicate across disciplines and departments.
17Ensures compliance with hipaa regulations and requirements.
18Demonstrates company`s core competencies and values held within.
19Please note due to the exposure of phi sensitive data - this role is considered to be a high risk role.
20The position responsibilities outlined above are in no way to be construed as all encompassingOther duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Job scope:
This position works independently under minimal supervision to complete the assigned job responsibilitiesWork performed is often varied and complex requiring a reliance on a knowledge base built through experienceThe incumbent follows established procedures and uses knowledge of the company`s general business principles, industry dynamics, market trends, and specific operation details when performing the duties of the position as assigned.
Job requirements (education, experience, and training):
Minimum high school diplomaBaccalaureate degree (ba/bs) from an accredited college or university preferred
Minimum of five (5) years` experience - health benefit medical insurance experience preferred
Excellent written, verbal, and interpersonal communication skills
Ability to interact with high level executives
A proactive, self-starter
Ability to develop/maintain long-term business partnerships with clients
Flexibility to travel on a quarterly basis or upon request
Ability to identify new product sales opportunities and maximizing revenue by clients
Excellent written, verbal, and interpersonal communication skills
Excellent organizational skills demonstrating strong attention to detail
Self-motivating personality and a professional demeanor that promotes a team environment.
Able to work comfortably in a fast-paced environment
Ability to organize, prioritize, and coordinate multiple work activities and meet target deadlines
Ability to successfully make use of microsoft teams, excel, word, power point and outlook
Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone
Regular, timely attendance
As an equal opportunity employer, the company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the armed forces of the united states, or any other characteristic protected by federal, state, or local law.
Job type: full-time
Work location: multiple locations
