Job details
Job type full-time
Full job description
About us
National grid is hiring a lead program communications manager, for our advanced metering infrastructure program based in syracuse, ny or waltham, ma.
Every day we deliver safe and secure energy to homes, communities, and businessesWe are there when people need us the mostWe connect people to the energy they need for the lives they liveThe pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrowThis requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Job purpose
The advanced metering infrastructure (ami) program is seeking a lead communications program manager to provide an integrated connection between the program and employees across the us business as we deploy major change in how we run the business.
This individual will actively drive towards increasing innovative ways of working through a variety of strategic communications services, including:
Strategic planning: establish a strategic communications framework that systematically promotes broader awareness and understanding of the ami program’s vision, strategic intentions, and business requirements for success throughout our multi-year deployment.
Leadership collaboration: align with and support business leadership to enable effective business ownership and ability promote program updates.
Implementation: create engaging content to increase interaction across stakeholder teams; effectively facilitating two-way conversations with our colleagues.
Key accountabilities
Serve as a trusted communications advisor to the ami leadership team
Support the development and/or implementation and sustainment of a holistic communication strategy to engage stakeholders including:
Establish program level communications goals, structure and strategy
Lead program communications via strategic guidance, message development and refinement
Lead in content creation and distribution across digital, physical and face-to-face channels
Generate a steady drumbeat of communications that promote awareness and understanding of the program and its successes
Think creatively to find new approaches outside of the standard ways of communicating
Collaborate with ami program team for ongoing alignment.
Manage the following internal communications channels:yammer (internal social media platform), emails, internal newsletters, intranet and printed and digital collateral for the program.
Develop high-value content including but not limited to: leadership and program emails, infographics, short videos, yammer posts, talking points and presentations
Lead video projects—both in developing and managing the concept, script and logistics as well as vendor management, when necessary (ex: vyond)
Align and coordinate with the ami team to ensure stakeholders are receiving a clear message within the overall context of the organizations change and transformation journey
Supervisory/interpersonal- experience required
Message development: experience translating complex, technical concepts into simple messages that connect with stakeholders.
Stakeholder management: ability to inspire and create company advocates, who willingly participate in shaping our future through ami.
Change management: experience applying, or readiness to learn, change management processes, tools and techniques to manage the people-side of change to achieve the required business outcome
Qualifications
Bachelor’s degree in communications, public relations, journalism or related field.
5-7 years of demonstrated, direct experience in corporate communications, public relations, change management, or related field.
Demonstrated ability to write clear, concise content for various internal channels, news releases, media advisories, fact sheets, white papers, employee newsletters, etcWriting samples must be provided as part of this job search.
A self-starter not requiring daily direction, but can assess, plan and schedule work based on the needs of the department and stakeholdersMust have the ability to travel (massachusetts and new york) and remotely as needed.
Demonstrated knowledge of change management, with experience working on a change management initiative preferred
More information
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skillsInternal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertiseWe foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serveNational grid is proud to be an affirmative action employerWe encourage minorities, women, individuals with disabilities and protected veterans to join the national grid team.
