The rockefeller center technical operations group is responsible for supporting an array of television and production services across nbcuniversal, from running day-to-day entertainment & news production operations, to long-term strategy development and capital planningThe team partners with businesses across nbcu to drive production, manage varying technology and operational initiatives to help define, meet, and maintain business goals with our clients.
Planning & scheduling coordinator
As a member of the studio production planning team, the coordinator supports and contributes to staffing plans and schedules multiple set locations, control rooms and crew members within a fast-paced, 24/7 environment for nbc studios, nyWhile focused on key front-line scheduling functions and quality of service, the role is embedded within a cross-functional team and helps bring clarity to a complex workforce through experiences, measurement, and reportingThe coordinator brings ideas and proposed solutions for identified workflow gaps to develop, improve, regulate, and maintain efficient processesThis role will be a hybrid of working remotely and in the rockefeller center nyc office.
Job duties:
Partner with department managers to plan, prepare and provide the schedules of television production crew and studio facilities, solving for logistical, budgetary, technical, and human dependencies
Create schedules for crew members, production facilities, and production systems with time details, operating location, logistical information, and allocation for show billing and payroll
Help crew members navigate their schedules, leaving them all with a sense of care and confidence
Collaborate with technical managers, show directors, producers and production managers to make choices for the effective use of required resources during simultaneous show productions
Regularly fulfill production scheduling requirements beyond planned programming (breaking news, employee absences, studio maintenance, technical testing, added show tapings, live shows and special events etc.)
Request, confirm and log employee shift and location changes
Coordinate crew member overnight stay bookings with hotel partners to maintain business continuity for increased production volume, special events, and inclement weather
Use quality control methods to ensure accuracy and efficiency of scheduled resources
Track, measure and report daily progress of scheduling fulfillment and team goals for completion
Present daily schedules, production request status, remote & on-premises labor tracking and the drivers of incremental costs for team review and discussion
Collect, prepare, and analyze resource usage data to answer questions with metrics, creating clearer visibility and insights of a large production operations workforce
Oversee the onboarding experience and orientation of newly hired freelance crew members
Answer crew member questions regarding benefits, payroll, and training
Coordinate with scheduling system product and it teams for change requests and outage support
Contribute and support initiatives to improve planning & scheduling and studio operations workflow aligned with business goals
Prioritize responsibilities of immediate needs versus longer term planning and projects
Qualifications/requirements
Basic qualifications
Experience using microsoft excel, word and powerpoint and databases
Proven computer skills to quickly adapt to specialty applications, forms, file systems and tools
Television production related internship(s) and/or work experience
College degree in area related to responsibilities described or equivalent experience
Eligibility requirements
Interested candidate must submit a resume/cv through www.nbcunicareers.com to be considered
Must be willing to work to work remotely and/or in new york, ny
Must be available for all shifts, including nights, weekends and holidays as needed
Must be willing to work additional hours beyond scheduled shift with little or no notice
Must be willing to be “on-call” for breaking news and immediate needs
Desired characteristics
Project management, production coordinator, scheduler, or business operations experience
Ability to work in fast-paced, team-oriented environment
Exceptional prioritization skills
Strong client service and interpersonal skills
Strong administrative, organizational, and analytical skills
Ability to manage multiple tasks simultaneously
Ability to handle pressure
Ability to work both independently and with a team
Sub-business
Rockefeller center ops
Career level
Entry-level
City
New york
State/province
New york
Country
United states
About us
Nbcuniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic selfAs a company uniquely positioned to educate, entertain and empower through our platforms, comcast nbcuniversal stands for including everyoneWe strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heardWe believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the worldClick here to learn more about comcast nbcuniversal’s commitment and how we are making an impact.
Notices
Nbcuniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable lawNbcuniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the city of los angeles fair chance initiative for hiring ordinance, where applicable.
