Job details
Job type full-time
Full job description
About nyc health + hospitals
Empower every new yorker — without exception — to live the healthiest life possible
Nyc health + hospitals is the largest public health care system in the united statesWe provide essential outpatient, inpatient and home-based services to more than one million new yorkers every year across the city’s five boroughsOur large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, home care, and correctional health servicesOur diverse workforce is uniquely focused on empowering new yorkers, without exception, to live the healthiest life possible.
Job description
The pacs administrator will be responsible for day-to-day support, liaise between it and business, to gather projects scope requirements, design and technical documents, implementation planning, coordinate with vendors, support the department and/or staff training programs to meet the needs of radiological & medical imaging services for the organization.
General tasks and responsibilities will include:
Supports the day-to-day operation of all current radiology information system, clinical information systems and other medical imaging applications, including but not limited to the picture archiving and communication system (pacs), the radiology information system (ris), powerscribe (voice recognition) and other advanced processing imaging applications.
Proactively communicate status of key activities, risks, and issues to the project manager as needed.
Respond to user request, record and troubleshoot system trends and affect corrective action plans; track, communicate software problems and issues to software development, support teams and/or vendor.
Support the installation of new dicom modality connections and analyzes hl7 interface transactions to validate data workflowUnderstands integration design among multi-platform systems.
Help implement best practices and standards in radiology and imaging processes.
Guide separate radiology systems integration into a single platform, tightly integrated with multiple ehr; as h+h uses a single epic system.
Monitors status, identifies trends, and prepares reports on quality measures, performance metrics, or other department goals and objectives.
Conducts activities related to identifying and managing project risks: such as compliance activities, testing and documentation, information security awareness, adherence, and risk management process; and business continuity.
Support ad-hoc projects and/or assignments.
Participate in application upgrades, including writing new test scripts as needed, conducting testing, working with end users on newly added (or modified) functionality, and supporting the upgrade`s migration into production.
Participation in other application upgrades patch installations and infrastructure changes that impact radiology and imaging system, including conducting regression testing, and supporting the move to production.
Participate in user groups and project teams, convening conference calls and meetings.
Lead or participate in infrastructure updates, upgrades, patch installations, and changes that impact our clinical systems, including conducting regression testing, and supporting the move to production.
Use management tools within the applications to create reports, graphs, pivot charts and other mechanisms to assist in decision making.
Communicate with users, clinical leadership, support teams, esd, eoc, managers, directors and/or vendors on issues and activities updates.
Responsible for acting on end-user access requests or termination requests consistent with h+h access management policies and procedures.
Manage & maintain user management process and procedures consistent with h+h policies and procedures.
Due to the responsibilities of this position, employee will be required to work beyond the regularly scheduled hours/tour (i.eAs needed for off-hours implementations to best accommodate the clinical department operations & clinical care, respond to urgent issues during off-hours support program, etc.)
Provide exceptional customer service, build a great working relationship with customers, vendors, and management.
Performs other duties as assigned/required.
This role is approximately 80% remote and up to 20% on-site.
The selected candidate must be able to come into the office to perform required work within 48 hours.
Minimum qualifications
1A masters degree or advanced clinical degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis or related in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or
2A baccalaureate degree from an accredited college or university and three (3) years of experience as described above; or
3A satisfactory combination of education, training, and experience.
4Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.
Department preferences
A working knowledge of radiology processes, procedures and workflows.
Good grammatical, written and verbal communication skills.
Experience the microsoft office suite.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a fast-moving team.
Excellent organizational skills and detailed oriented.
Excellent analytical and problem-solving abilities.
Very strong customer friendly service orientation.
A fast learner with exceptional follow-through.
Apply Now
Please be advised that proof of covid-19 vaccination is required prior to hire.
If you wish to apply for this position, please apply online by clicking the `apply now` button.
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
