The national coordination center (ncc), powered by edera l3c, is a fast-growing healthcare consultancy that connects the nation`s brightest minds to help solve some of the biggest challenges in healthcareWe team healthcare industry experts with our consulting professionals to deliver integrated solutions in areas such as quality, technology adoption, telehealth, workflow improvement, innovation, patient experience, and interoperability.
Our team of management consulting, technology, and creative services consultants work collaboratively with experts from clinical and revenue cycle offerings to develop transformational business solutions across government and commercial clients.
Ncc is an l3c (a variation of a limited liability company), which is a `purpose before profit` social enterprise venture driven by socially beneficial missionsThis means that while ncc is a for-profit enterprise, we are not driven by maximizing income; rather, we are focused on a socially beneficial mission to transform organizationsProfits beyond our sustainability goals are reinvested into communities (e.g., community improvement initiatives) or clients (e.g., indirect rate reinvestment or alignment).
The communications specialist will directly support client delivery as part of the management consulting teamThe communications specialist actively supports organizational change, communications, and engagement by leveraging leading-edge techniques and digital tools including the salesforce platformAs a communications specialist, the incumbent develops and implements outreach, stakeholder engagement, and communications strategies that support end user adoption and business process changes leveraging a variety of tools and tacticsThe incumbent serves as a member of collaborative project teams, using creative approaches to quickly meet client communication needs across a variety of engagements.
Must be willing to travel up to 25 %.
Responsibilities:
Supports planning and coordination of stakeholder engagement and outreach initiatives and events
Participates in stakeholder analyses including coordinating and conducting stakeholder interviews and focus groups
Supports the development of communication strategies and plans
Develops messaging and communications products in support of client programs, initiatives, and issues
Develops and distributes recurring and tactical communications (e.gNewsletters, blogs, fact sheets, briefing documents, intranet and external website content)
Develops executive communications materials including leadership presentations and talking points
Integrates digital and social media tactics into overall communications efforts
Tracks program activities and deliverables using appropriate tools and applications
Gathers metrics and builds reports on communication and outreach activities
Authors deliverables and work products
Assumes ownership over assigned processes, work products, and deliverables
Complies with all edera/ncc and applicable client policies
Required knowledge and skills:
Excellent written and verbal communications skills
Highly developed interpersonal and customer relationship management skills
Ability to work collaboratively in a team environment
Ability to initiate and follow through on work independently
Ability to work in a fast-paced environment
Detail-oriented
Current possession or ability to obtain a public trust clearance
Ability to work in the us for any employer
Desired/preferred:
Active public trust with the department of veterans affairs (va) (highly desired)
Experience supporting federal government clients/organizations
Familiarity with digital marketing tools and platforms
Education:
4-year ba/bs degree from an accredited college/university
Experience:
1-3 years of relevant experience in a consulting or marketing environment
Advanced degree (ma/ms) may substitute for up to 2 years of experience
Technical skills:
Proficient in microsoft office suite including powerpoint, excel, and word
Familiarity with collaborative tools (i.e., microsoft teams, sharepoint, etc.)
All applicants must be us citizens and able to obtain a public trust clearance.
Ncc is an equal opportunity and affirmative action employerNcc prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by lawNcc takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or veteran status.
