Job details
Job type full-time
Full job description
Who we are
National research group (nrg) is a leader in data driven insights and strategic consultation to the global entertainment and technology industriesWorking at the confluence of content, culture and technology, nrg offers bold insights for storytellers everywhere on every screenOur consultants have experience working across all facets of media and technology.
Why you`ll love it here
We are inspired by working with storytellers that challenge us to think differently and see the world in new waysAs a result, our business is driven by creative, curious, and inventive people who have a passion for culture and technologyWe work as a collective across disciplines and geographies to bring together the best thinking for every assignment, delivering insights to bold storytellers everywhere.
The opportunity
We are seeking a research manager or senior research manager to join our growing platforms & technology team to drive client successIn this role, you will manage and provide support on all aspects of primary research for technology and social media clients, with a strong emphasis on qualitative researchYou bring your intellectual curiosity, entrepreneurial mindset, and storytelling ability to the teamIf you`re passionate about qualitative research; if you possess a natural ability to bring consumer stories to life; if you enjoy being a trusted consultant to technology clients; if you geek out on the latest tech – this opportunity is for you!
The role
Collaborate on qualitative market research studies for technology, social media and gaming clients, including but not limited to audience understanding, brand studies, messaging / positioning development & evaluation, and persona development & segmentations
Participate in all steps of a project including but not limited to: proposal drafting, discussion & activity guide design, data analysis, report writing and delivery, presentation, and post-mortem
Drive successful project execution, collaborating with senior team members and providing input/oversight to junior team members in coordinating logistics with internal & external operational teams (recruitment, facilities/platforms, moderators), and partnering with these teams to drive projects forward on stringent timelines
Translate research data into actionable insights and recommendations through reports and presentations, including contributing to creative deliverables like customer journeys, personas, videos, and infographics
Contribute to the development qualitative training materials and input to qualitative training programs
Serve as a trusted expert in technology/social media and gaming trends, staying abreast of product, service, and competitive developments
Who you are
3-5 years of experience working in consumer insights, consumer research, or in an analyst/strategy role at a media/technology company (ideally some combination thereof, but supplier side experience a must)
4-year ba/bs degree with a strong academic record, and with a degree in a business or social science field or one with an emphasis on qualitative research methodologies.
Experience with a wide range of qualitative research methodologies (idis, fgs, mobile ethnographies, co-creation/ideation, online diaries, etc.); multi-country qualitative project experience a plus
Experience moderating interviews, focus groups (preferred) and online discussion boards
Experience synthesizing qualitative research into meaningful and impactful analyses; excellent presenter and effective storyteller
Experience overseeing the project management of research work, with an understanding of processes and communication needed to deliver work on time and on budget
Knowledge of and experience in microsoft office suite (word, excel, ppt, outlook) and google workspace (sheets, docs, slides)
Strong interest and experience in technology, social media and/or video games (preferred)
Strong qualitative data visualization capabilities (preferred)
Excellent written and verbal communication skills
Ideal candidate
Internally-motivated, self-starter who continuously strives to get things done, regardless of challenges encountered
A successful time-manager, balancing multiple competing priorities to ensure deadlines are always met
A team player who can work collaboratively and/or initiate and drive projects to completion with minimal oversight
Passion for research and flexibility to work on custom projects across the technology product and services lifecycle and in other areas of specialization
Upholding and showing leadership around nrg`s core values of excellence, innovation, collaboration, enthusiasm, and grit.
Position type
This is a full-time, exempt position.
Work environment
Nrg provides flexible work options – employees will be given the choice to work remotely, work out of a designated office (culver city, new york, or london) or a hybrid of the two.
Required application materials:
Resume
Cover letter which should include:
Why do you want to work in this role at nrg?
Why the platforms & tech team should want to work with you