Job details
Salary $12 an hour job type full-time number of hires for this role on-going need to fill this role
Full job description
Customer service associate
Work from home!
Nti is a non-profit disability organization that places people with mild to severe disabilities into home-based call center jobsAbout 25% of americans have mild to severe disabilitiesCommon conditions such as depression, anxiety, back pain, arthritis, migraines, allergies, and dyslexia will qualify you for the free job placement services we offer.
This job is for people with disabilities who:
Prefer to work from home.
Have gaps in their resume, or who have been out of the workforce for a while.
*this position is only open for residents in the following states: ga, ia, id, ks, la, nc, nd, ne, nm, ok, pa, sc, sd, tx
If you love the satisfaction of helping others, come join the team as a customer success associate! in this role, you will use scripts while assisting customers from different types of call center clientsWhile providing high-quality service with a helpful, professional attitude you will be able to assist a customer from the beginning to end of their call!
40 hours per week with saturday and sunday shifts required.
Sign-on bonus: after 60 days receive $250; after 120 days receive an additional $250 plus 8 hours of pto.
Position requirements:
Minimum 1-year customer service experience.
Must have worked within the past 12 months.
Ability to pass a background check administered by the client.
High school diploma or ged.
Type at a minimum of 35 words per minute.
Ability to complete assignments while under limited time frames.
Ability to work independently.
Available to work weekends and holidays.
Ability to perform basic math skills.
Ability to speak, read, write, and understand english.
Strong phone and verbal communication skills along with active listening.
Strong customer focus and adaptability to different personality types.
Ability to manage large amounts of inbound or outbound calls in a timely manner.
Ability to follow communication `scripts` when handling different topics.
Ability to identify customers` needs, clarify information, research, and provide solutions and/or alternatives.
Ability to upsell products.
The next training class is scheduled to begin on october 18, 2021Training will be full-time 9:00 am – 6:00 pm (et) for approx1 week (mon-fri)Spots are limited and filling fast so do not miss this great opportunity!
Job type: full-time
Pay: $12.00 per hour
Schedule:
Monday to friday
Weekend availability
Supplemental pay:
Bonus pay
Work location:
Fully remote
Work remotely:
Yes
