About us:
Based in greater los angeles, national veterinary associates (“nva”) is the largest private owner of unbranded freestanding veterinary hospitals in north america, with over 1,300 companion animal and equine veterinary hospitals, and pet resort locations in the united states, canada, australia, new zealand, and singapore.
Nva has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, de novo and same-store initiativesNva competes in a $30 billion industry that has grown faster than gdp over 20+ years with few exceptionsThe industry is highly fragmented with approximately 22,000 veterinary hospitals; fewer than 5,000 are part of large chainsAdvancing medical sophistication and technology combined with the evolving human-animal bond is driving greater spend per pet and veterinarians will look to partner with companies that have the capital, expertise and management talent as the industry evolves.
A cornerstone of the nva culture is a servant leadership approach to our business, our hospitals, our pet resorts and our teamsWe find people who exemplify the same servant leadership approach are best suited for nvaWe are a community dedicated to the love of animals and the people who love animals.
Job summary:
As the engagement associate, you will be responsible for synthesizing engagement survey data into tools, action plans, and learning and development solutions for our various business linesThis role will also be responsible for designing and facilitating a portfolio of ongoing leadership development initiatives, in addition to serving as a consultant to our business partners to serve their learning needsThis role will interface with stakeholders at multiple levels of the organization, demonstrating clear and polished verbal and written communication skills.
Principle responsibilities:
Serve as process manager for all phases of multiple annual engagement and pulse surveys
Maximize value obtained from culture amp platform through fully leveraging system capabilities (inclusion surveys, individual effectiveness, etc.)
Synthesize data, strategy, and business knowledge to identify opportunities for continuous improvement of talent and learning products and approaches
Partner with talent and learning team and senior-level stakeholders to create engagement and learning solutions to meet business needs
Support development of engagement projects for multiple levels of the organization, including support center, operations, frontline, site leaders, and divisional leaders
Provide administrative and logistical support for complex talent & learning projects
Facilitate curriculum, focus groups, and other types of engagement meetings as needed and for a variety of audiences, up to senior executive level
Support leadership and project teams by providing input related to learning approaches that will advance the business
Executes engagement related marketing and communications
Works on several different initiatives concurrently
Proactively seeks opportunities to partner with the business and add value through engagement solutions
Required knowledge, skills, and abilities:
Background in industrial organizational psychology and data analytics
Experience with engagement survey platforms (cultureamp)
Demonstrated ability to facilitate and present complex material to diverse audiences, both in person and virtually
Familiarity with 360 tools
Strong project management acumen
Experience working in organizations in high-growth/fast-paced mode
Experience with large-scale learning projects
Exceptional ability to clearly articulate messages, both written and verbal, to a variety of audiences
Ability to influence and establish rapport across all levels of the organization
Team player with the ability to work collaboratively within and outside of the core team
Ability to work in a dynamic environment and remain effective through ambiguity and change
Ability to grasp the “big picture” and translate it to practical solutions; ability to identify root causes and solve problems holistically
Detail oriented; ability to manage confidential, sensitive information with discretion
Ability to learn organizations and systems quickly; solid understanding of business issues and challenges
Fluency in zoom, microsoft teams, or other virtual learning tools
Customer service oriented
Experience working in an agile environment
Experience in veterinary medical industry is preferred but not required
Nva is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic informationThis role is not eligible for visa sponsorshipHiring is contingent on candidate verifying their eligibility to work in the united states and passing a complete background check and drug screen.
This role is not open to receiving agency candidates and any contingent submissions will not be honored.
