About us:
Based in greater los angeles, national veterinary associates (“nva”) is the largest private owner of unbranded freestanding veterinary hospitals in north america, with over 1,300 companion animal and equine veterinary hospitals, and pet resort locations in the united states, canada, australia, new zealand, and singapore.
Nva has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, de novo and same-store initiativesNva competes in a $30 billion industry that has grown faster than gdp over 20+ years with few exceptionsThe industry is highly fragmented with approximately 22,000 veterinary hospitals; fewer than 5,000 are part of large chainsAdvancing medical sophistication and technology combined with the evolving human-animal bond is driving greater spend per pet and veterinarians will look to partner with companies that have the capital, expertise and management talent as the industry evolves.
A cornerstone of the nva culture is a servant leadership approach to our business, our hospitals, our pet resorts and our teamsWe find people who exemplify the same servant leadership approach are best suited for nvaWe are a community dedicated to the love of animals and the people who love animals.
Job summary:
Remotely based anywhere in the us, the srAssociate, total rewards – tr project manager ensures effectiveness of enterprise-level total rewards projects and processes by managing and coordinating all aspects of the work and resources to ensure output is on-time, within budget, and meets quality standards and impact expectations.
Responsibilities of role:
Reporting to the director of people services – head of total rewards, the srAssociate will ensure the quality and effectiveness of total rewards initiatives by managing of scope, cost, schedule, internal staffing and outside vendors to ensure deliverables of enterprise-level total rewards projects and processes are metThe incumbent prepares regular reports of progress/status of projects, as well as highly effective communications materials for a variety of audiences.
Some of the key responsibilities of the role include:
Assist in the development of short and long-term goals and strategic objectives for total rewards.
Identifies, analyzes, and monitors issues that affect cost, scalability, and effectiveness of the function’s programs and processes.
Investigates and recommends alternatives to operational plans, as necessary.
Maintains operational plans for the department and sub-functions.
Creates, implements, and oversees communications for the departments that effectively describe and promote the department’s initiatives.
Develops communications for senior leadership that articulate status reporting or strategic direction/recommendations for enterprise-level programs, policies and programs.
Develops communications for field site employee-based audiences, ensuring messaging of key themes, key details, and company brand is consistent.
May also aid in the preparation of presentations and/or speeches geared toward employees.
Drives development of total rewards dashboard to ensure easy visibility into key performance metrics and project health/status for the department.
In partnership with total rewards operations, defines specifications and requirements for total rewards executive dashboard and ensures timely updates take place.
Investigates supporting details that ensure clarity of understanding around “stories” told by the data.
Assists total rewards leaders with effective use of time and productive interactions and engagement and development of the total rewards team.
Evaluates productivity and development needs of staff members, develops and implements remediation or enhancement plans.
Organizes total rewards team recognition and engagement activities, including team meetings and team-building activities.
Handles a wide range of administrative and support-related tasks involving research, schedule management, office management, communications, information preparation, and data analysis and serves as a representative of the director to others.
Handles confidential information and communications.
Develops a full comprehension of the company’s operations and procedures to organize and facilitate activities.
Required qualifications:
A minimum of 4 years of professional business management or consulting experience as an individual contributor required.
Bachelor’s degree in human resources, organizational psychology, marketing, communications, project management, business management or related field required.
Project management (e.gPmp) certification preferred.
Demonstrated capability to develop effective and succinct presentations and communications for a wide variety of audiences, including executives.
Prior experience with development and interpretation of talent analytics.
Demonstrated ability to maintain sensitive information in a strictly confidential manner, exhibiting professionalism and service orientation in all activities and all interactions with internal and external clients.
Track record of proactive problem solving, with a keen attention to detail and accuracy.
Successful track record of supporting high volume requests from multiple constituents across a dispersed workforce, with tight deadlines.
Experience working in matrixed organizations supporting decision-making through influence is highly desirable
Demonstrated proficiency in ms office products (word/excel/powerpoint/ outlook) and communications/publishing tools required.
Critical competencies for success in role:
Thinks and acts strategic: demonstrates awareness of organizational priorities as they relate to own area of work; knows what is expected of own role and how this contributes to objectives of team and department; demonstrates awareness of roles of key individuals who may be affected by the issues or decisions made in own area of work
High problem solving capability, initiative and an appetite for improvement: demonstrates curiosity, digging for information below the surface; suggests improvements to current approaches; makes effective, straightforward decisions in a timely manner based on adequate information; knows what decisions they can make in their job and makes them; shows patience and determination in resolving a problem; uses common sense and own resources to analyze a problem before escalation; use good independent judgment and discretion.
Drives results and embraces moving projects to conclusion: takes accountability to fulfill own responsibilities; delivers against goals and/or assignments on time and high quality; demonstrates understanding of, and works to meet standards of excellence; spends their time on what is important; pursues their work with energy, drive, enthusiasm and a need to deliver
Natural collaborator and team player: listens to and considers ideas from others, even when different from own; shares all relevant information with others; assists teammates who need support to help them succeed, and seeks assistance from other team members, as needed; displays consideration and respect for individual differences; acknowledges and celebrates the achievements of teammates
Manages talent (including self) well: provides team leader (direct and indirect) with concrete details or practical concerns around unit tasks and clear task direction and his/her ability to perform to goals and objectives; able to objectively evaluate own performance against goals with neither hyperbole nor underestimation; seeks feedback and information on how to improve own performance; approaches performance discussions without ego
Nva is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic informationThis role is not eligible for visa sponsorshipHiring is contingent on candidate verifying their eligibility to work in the united states and passing a complete background check and drug screen.
This role is not open to receiving agency candidates and any contingent submissions will not be honored.
