Job details
Job type full-time
Full job description
Nations lending corporation™ is one of the fastest-growing mortgage lenders in the usWe’re headquartered in the cleveland, ohio area and licensed to lend in all 50 statesWith more than 90 branches, we employ more than 1,000 talented people.
We empower our employees to pursue their career goals by supporting their unique and creative ideas while making our mission of `home loansMade human.™` an integral part of our company cultureWe want you to join the nation!
The l&d coordinator performs a variety of support, logistical, and administrative functions to the l&d teamThis role will also have some entry-level learning design, development, and delivery responsibilities and the expectation is this role will grow into a more senior design and development resource.
Location: remote
Essential responsibilities:
Coordinate class rosters, invitations, session recordings, and participant surveys for l&d programs and other offerings.
Assist lms administrator with routine and adhoc reporting requests, course assignments, and related tasks within the learning management system.
Using the escalation process as a guide, follow-up with nations lending team members and managers on required past-due training.
Partner with class facilitators to ensure course logistics are completed including rosters, invitations, digital course materials, and other instructional supports.
In partnership with instructional designers and learning consultants, develop performance support pieces to enhance learning including job aids, reference guides, and powerpoint decks.
Demonstrate a professional and service attitude in all interactions with nations lending team members.
Provide back-up facilitation and logistics support to b&g days program owner when needed.
Participate in business initiatives and other projects as assigned by the l&d leader.
Qualifications:
1-2 years of experience working on an l&d team in a coordinator or trainer role.
1-2 years in the mortgage industry is preferred.
Ability to work independently to set and meet deadlines and to consistently deliver a superior work product.
Demonstrated ability to work effectively in a virtual or remote environment.
Experience with ms teams and comfortable on camera for meetings and trainings.
Able to multi-task in a constantly changing and fast-paced work environment.
Ability to work as a team player by supporting company and staff when needed.
Recent experience using ms office 365Familiarity with ms powerpoint, excel, word are essential.
Highly organized while maintaining a strong attention to detail.
Must display excellent communication skills both verbal and written.
Nations lending expressly prohibits any form of discrimination or unlawful harassment based on race, color, religion, gender, national origin, age, genetic information, disability, veteran status, sex (including marital status, family status, pregnancy, sexual orientation, gender identity or gender expression)Improper interference with the ability of nations lending employees to perform their expected job duties is absolutely not toleratedNations lending expressly prohibits any form of retaliation against individuals who raise any concerns regarding equal employment opportunities with the company.
