Job details
Job type full-time
Full job description
Your life`s mission: possible
You have goals, dreams, hobbies and things you’re passionate about.
What’s important to you is important to us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passionsAnd we`re looking for team members who are passionate about our mission—making a difference in military members` and their families` livesTogether, we can make it happen.
Don’t take our word for it.
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Basic purpose
The project improvement analyst is at the forefront of a dynamic team responsible for the delivery of initiatives and continuous process improvements aimed to reduce fraud losses and achieve end-to-end business optimizationThe pia must have experience performing complex process improvement functions and driving initiatives forward under minimal supervisionThe ability to independently manage simultaneous work products in a fast-paced environment and build productive relationships with multiple stakeholders is essential.
Responsibilities:
1Support various process improvement initiatives to align security division goals and processes with wider security and nfcu organization50%)
AUtilize business process reengineering techniques, model business processes, and conduct data analysis to improve efficiency and operations
BDocument and analyze processes and workflows to understand current/future states and input/output, to improve and/or automate business performance
CDevelop and evaluate information, identify metrics, and prepare recommendations based on analysis for use in decision making
DLeverage project management functions to ensure completion and deployment of new processes
EProvide follow-up to monitor the effectiveness of improvement implementations and quantify expected benefits
2Gather and document data and business requirements, evaluate information, identify metrics, lead testing efforts, and prepare recommendations for use in decision making(25%)
AGather requirements, build test plans, and lead user acceptance testing
BEnsure all testers are prepared and have access to carry out test plans
CIdentify, communicate, and resolve technical, project, and operational issues
3Support security division initiatives, from small-scale projects to large scale system implementations, providing project documentation and reports, issues/risk management, and stakeholder management(25%)
ACommunicate project status to ensure all stakeholders stay appropriately informed, successfully facilitate working group meetings, and translate details to senior leadership
BInteract with division/department leadership concerning projects
CCoordinate with related departments and functions to assure appropriate information flow
DManage vendor engagements and work with procurement to finalize contracts
Requirements:
Master’s degree in business administration, finance, or the equivalent combination of training, education, and experience
Minimum of 6 years industry experience, preferably in the consulting or financial industry
Experience in the fraud security landscape desired
Advanced knowledge of process engineering and project management methodologies
Advanced skill in communicating with all levels within an organization
Significant experience in leading multiple initiatives simultaneously and independently
Significant experience presenting to stakeholders & management
Advanced knowledge of workflow concepts and design: lead times, input/output relations
Lean six sigma, pmp or other relevant certification (six sigma black belt preferred)
Hours: monday - friday, 8:00am - 4:30pm (hybrid telework options available)
Location: 820 follin lane, vienna va 22180 | 5550 heritage oaks dr pensacola, fl 32526 | 141 security drWinchester, va 22602
Navy federal credit union assesses market data to establish salary ranges that enable us to remain competitiveYou are paid within the salary range, based on your experience, location and market position.
The salary range for this position is: [$80,800] to [$139,400]
As a covid-19 safety measure, our employees must either provide proof of covid-19 vaccination or follow additional safety protocols, including testing
Due to covid-19 and social distancing, this position will be temporarily working from home with plans to return to campus at the desired location listed once navy federal is back to normal operationsThe specific logistics for returning to campus will be determined at a future date by individual leadership.
Equal employment opportunity
Navy federal values, celebrates, and enacts diversity in the workplaceNavy federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, armed forces service medal veterans, recently separated veterans, and other protected veteransEoe/aa/m/f/veteran/disability
Disclaimer
Navy federal reserves the right to fill this role at a higher/lower grade level based on business needAn assessment may be required to compete for this position.
Bank secrecy act
Remains cognizant of and adheres to navy federal policies and procedures, and regulations pertaining to the bank secrecy act.
