Field service engineer
West region neocis is a venture-backed start-up company based in south fl developing the next generation of robotic surgery systemsThe team has a successful track record in robotic surgery and includes a team of world-class engineers with backgrounds from mit, caltech, and georgia techJoining neocis is a ground-floor opportunity to get experience with a high-tech company that is poised to revolutionize surgery.
Neocis is looking for a field service engineer responsible for key activities in system installations, upgrades, and maintenanceYou will have the opportunity to work with several engineering disciplines from mechanical engineers to application software developersYou will play a key role in ensuring that neocis provides top quality service to its customers.
Duties and responsibilities:
Installing, maintaining, testing, and documenting complex medical devices
Troubleshoot and diagnose malfunctions to reduce system downtime
Maintain effective communications with supervisor and peers in daily activities.
Complete training as applicable for good manufacturing practices (gmp) related tasks.
Follow all applicable quality and safety procedures
Follow good documentation practices (gdp)
Maintain company working areas and local environment in accordance with applicable general operating procedures.
Assure that all measuring instruments that are used are within calibration limits.
Ensures that all activities are carried out within regulations and laws governing business and quality operations
Responsible for ensuring compliance with all local, national, international and company regulations, policies and procedures for health, safety and environmental compliance
Knowledge and skills required:
Bs in engineering or equivalent
Experience with maintaining, testing, and documenting complex medical devices
Willingness to travel on a regular basis to support multiple accounts
Excellent debugging skills
Ability to explain complicated technical information in simple terms
Comfortable interacting with medical professionals as well as engineers
Team player with excellent communication skills, including written and
Experience with medical devices that include a significant software and electrical component
Familiar with ct scan images and dicom protocol standards
Start-up experience
Experience in a customer facing role
Physical requirements:
Able to work in an industrial environment.
Capable of lifting at least 50 lb of weight
