Nestlé health science invests in every employee to make certain each person can reach their greatest potential and works in an environment rooted in respect, diversity and teamworkWe focus on empowering the patients and consumers we serve to live healthier lives through industry leading nutrition and nutrition-enabling solutions by keeping their needs at the center of everything we doWe make quality and innovation our highest priorities when delivering our trusted brands such as boost®, carnation breakfast essential®, peptamen®, compleat organic blends®, zenpep®, and many more.
We are a globally recognized leader in the field of nutrition science with our us headquarters in bridgewater, nj, and have over 5000 employees around the worldCome join the nestlé health science family and experience exciting opportunities!
Nestlé health science offers employees in eligible roles the opportunity to work remotely up to 100% of time, in an environment where they feel most comfortable to achieve the best possible resultsWith flex fit, our employees are empowered with the choice of working remotely or working in our office, or both!
Position summary:
This position is responsible for leading the efforts to monitor customers’ performance against their contractual commitments, assisting in developing strategies that will complement the sales team in their efforts to increase sales through compliance to contractual commitmentsThis position will also monitor compliance of online resellers to ensure they are authorized resellers and are not violating nestlé’s own use terms.
Key responsibilities:
Research contract compliance requests for customer accounts and customer groupings for various institutional customers.
Partner with other sales operations, finance and sales team members to analyze contract sales and overall performance.
Help sales team manage the linking of customers to correct contracts, ensuring they are only accessing authorized contract pricing and commitments.
Work with customer agreements team to draft legal correspondence.
Develop partnerships with various sales teams and managers to execute and continuously refine contract compliance processes.
Assist in creating proactive contract compliance reporting and processes to better understand which customers may not be meeting their contractual commitments.
Create/manage contract compliance processes and documentation.
Provide clear communication to sales teams and other sales operations team members, which includes developing content and training sessions.
Work with existing 3rd party vendor to monitor online reselling activity and acting appropriately to address violators.
Develop and manage summary level metrics and reporting to help sales team and leadership team understand progress against compliance objectives.
Assist with special projects and other duties as assigned.
Experience and education requirements:
3+ years of experience in contracting and supporting a sales team in an analytical or customer service role
Bachelor’s degree in business, finance, or related field
High level of proficiency in a variety of pc applications such as excel, word, access, etc.
Preferred skills
1+ years of experience in healthcare industry and general understanding of distributor-based business
Capable of drafting and interpreting contract language, terms and conditions.
Strong data management and analytical abilities.
Proven ability to handle conflict and competing priorities and demands and align resources effectively.
Strong team player able to communicate complex business decisions to a diverse audience.
Highly effective communicator who has excellent verbal & written communication and works well with individuals at all levels.
Proven ability to develop and maintain solid intra- and inter-departmental / cross-functional relationships.
Strong acumen for detail, process orientation.
Ability to draw conclusions and make decisions with incomplete and ambiguous data.
Intermediate knowledge of microsoft word, excel, and access is required.
The nestlé companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employmentAll applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
