Job details
Salary $100,000 - $120,000 a year job type full-time number of hires for this role 1
Qualifications
Pre-fund quality assurance: 1 year (preferred)
Underwriting: 1 year (preferred)
Fraud: 1 year (preferred)
Us work authorization (preferred)
Full job description
Manages naf’s prefund quality assurance audit group and oversees naf’s post qc departmentResponsible for fraud prevention and detection within qa/qc functionsEnsures qa/qc departmental adherence to naf quality control plan per naf/agency/regulatory standardsResponsibilities include the management of in-depth file reviews on all quality control audits performedExtensive qa/qc experience with mortgage underwriting of conventional and government loans, as well as agency and investor guidelines, in order to make critical risk determinationsOngoing reporting and communication of quality results and effectiveness to staff, srAnd middle managementRelies on extensive experience and judgement to plan and accomplish goals.
Essential duties and responsibilities:
Promotes qa/qc departmental growth and adherence to industry standards, ensures compliance with naf qc plan
Oversees prefund quality assurance audit department and processesIncludes hiring, staff training, pipeline/timeline management, meeting minimum monthly audit percentage standards, as directed by management, review of material findings or allocate to srAuditor, follow up audits, engage with staff, operations and sales as needed to resolve issues/needs, follow up to corrective action and loan defect issues.
Escalate trends and material audit findings to management
Finalize prefund reporting along with monthly executive summary
Responsible for overseeing all prefund and post qc fraud and/or misrepresentation prevention and detection
Regular fraud training to qa/qc staff
Oversight of auditor prefund and post fraud investigation audits and reporting of all fraud/misrepresentation to all management groupsUnderwriting, qc, executives, legalRecommendation of sar files to executive/legal group and placement of individuals to naf ineligible listPost qc fraud findings will also entail notification of self-reporting to investors
Maintain fraud report for quarterly reporting, feedback, trends and corrective action measuresEnsure sar and investor self-reports occur within designated timelines per naf qc plan
Monthly prefund meetings with staff
Maintain knowledge of naf qc plan, agency qc guidelines, underwriting guidelines, aus (du, lp and manual) requirements, naf overlays, naf policy and procedures.
Train and oversee auditors in detection and prevention of fraud, familiarity with red flags, applicable agency qc and uw guidelines (fnma, fhlmc, hud, va, usda, investor), naf qc plan and naf policy and proceduresEnsure risk analysis and sound decisions of deficiencies that may be identified during the review and analysis.
Oversight of epd/delinquency post qc auditsReview of timely completion, findings, corrective action and material findingsMonthly reporting and distribution of reports, trends, feedback, corrective action and resolutions, self-reporting.
Review of monthly occupancy issues and reporting to srManagement, self-reporting as applicable
Provide support as needed to operations to resolve material deficiencies and find solutions to mitigate such findings with agencies/investors.
Attendance of quality control industry conferences, maintaining industry knowledge of updates relates to qc, underwriting and compliance.
Maintain critical records and documents related to quality control as per naf qc plan.
Establishing goals and objectives with qa staff and post qc manager
Oversight of post qc department and post qc manager (refer to post qc manager job descriptions)
Assist vp of quality control as needed with other departmental responsibilities
Qualifications:
Ability to analyze risk as it relates to investment quality loans
Knowledge of agency/regulatory/investor quality control guidelines and requirements
Demonstrate advanced product and underwriting knowledge of fha, va, conventional and all other loan programs offered by naf.
Working knowledge of federal and state guidelines, rules and regulations such as respa, tila, hmda, etc.
Ability to maintain a high level of professionalism, customer service, and communication with all parties involved in the quality assurance/quality control loan cycle.
Extensive knowledge of du, lp and manual underwriting of loans.
Ability to manage the review audit documentation, perform analysis, validate and document potential risk to determine course of appropriate corrective action and/or make recommendations of such action.
Ability to detect possible misrepresentation and/or fraud.
Excellent written and oral communication skills with the ability to rate and categorize risk ratings in a clear and concise manner.
Working in a paperless environment and los
Desired education/experience:
The ideal candidate should have 3+ years` experience in a mortgage default servicingMortgage loss mitigation or workout experience preferred;
High school diploma or equivalent required, bachelor`s degree preferred.
Knowledge of fnma, fhlmc, gnma, fha/va workout requirements;
Knowledge of fdcpa, cfpb servicing guidelines and state regulations related to debt collection practices;
Must work well under pressure, meeting multiple and sometimes conflicting deadlines;
Must have demonstrated ability to collaborate and work well with others;
Ability to work a schedule that includes occasional weekends; ft schedule working 8-hour shift m-f
Must be able to pass background investigation;
Demonstrated ability to achieve goals;
Work authorization: must be able to verify identity and employment eligibility to work in the u.s.
Other duties: this job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Physical demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsMust be able to lift up to ten poundsPrimary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange informationVision: see in the normal visual range with or without correctionHearing: hear in the normal audio range with or without correction.
[eoe/m/f/d/vDrug-free workplace.]
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Job type: full-time
Pay: $100,000.00 - $120,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to friday
Experience:
Pre-fund quality assurance: 1 year (preferred)
Underwriting: 1 year (preferred)
Encompass: 1 year (preferred)
Fraud: 1 year (preferred)
Work location:
Fully remote
Work location: remote