Job details
Job type full-time
Full job description
Your opportunity
Join us as a senior designer for the new relic’s identity and access management toolsYou`ll play an instrumental role in shaping the way that developers and admins experience new relic one, crafting the experience to enable administrators to manage their users, set up access controls and authentication, as well as contribute to the design of apis and integrationsYou’ll design visualizations, workflows, interactions, and moreYou`ll be responsible for the experience of a large product domain at new relic, working closely with researchers, product managers, engineers and product language expertsYou`ll be a vital part of a global community of designers, researchers, and writers, joining at a formative stage in the team`s next level of growthIf you`re a systems-thinker, a data enthusiast, and a passionate user-advocate like us, we want to hear from you!
What you’ll do
Conceptualize and specify user flows, interfaces, interactions, and overall experiences via mockups, diagrams, and prototypes
Collaborate with engineers, product managers, researchers, and writers to assess user needs and deliver quality experiences
Work closely with engineers in the discovery and hand-off of designs to ensure high-quality execution and user adoption
Cultivate a developer-centric experience via the gathering of user research and analytics insights to ensure user needs are met as more and more observability data is captured and made available for troubleshooting and other use cases.
Support and drive design standards with our evolving design system
Apply both big-picture design thinking and attention to detail to complex technical issues in a fast-paced environment
Your qualifications
Must-have:
5+ years of related experience, ideally in enterprise software, developer tools, or saas b2c or b2b products
Adept at working in an agile, fast-paced environment to deliver high-quality work
Test-and-learn know-how to measure and refine designs based on user and market data
Portfolio showcasing your best work
Experience with figma
Experience working with global teams distributed across different time zones
Strong communication and presentation abilities (english-language)
Nice-to-have:
An advanced degree in design, hci, or a related field
An understanding of product-led growth via experience with ecommerce and nurturing customer funnels
Experience conducting ethnographic and usability research
Experience working in saas or enterprise software
Html, css, and react/javascript knowledge
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employmentPlease contact us to request accommodation.
We`re looking for bold and passionate people to be a part of our mission to create more perfect softwareWe`d love to have you apply, even if you don`t feel you meet every single requirementWhat`s most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
We believe in empowering all relics to achieve professional, and business success through a workforce model called flex firstThe flex first model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.
Read more about flex first and new relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the covid-19 pandemicHttps://newrelic.com/blog/how-to-relic/future-of-work
About us
New relic (nyse: newr) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environmentsSo they can find and fix problems faster, and deliver delightful experiences for their customersThat`s why the world’s best engineering teams rely on new relic to visualize, analyze, and troubleshoot their softwareIt’s the simplest, most powerful cloud-based observability platform, built to create more perfect softwareAll from one place.
Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘relic’ can bring their whole self to work and feel supported and empowered to thriveWe’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning cultureFor more information, visit newrelic.com.
Our hiring process
New relic takes seriously our stewardship of the data of our thousands of customers worldwideIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the san francisco fair chance ordinanceHttps://sfgov.org/olse/sites/default/files/fco%20poster2020.pdf
Headhunters and recruitment agencies may not submit resumes/cvs through this website or directly to managersNew relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with new relic.
New relic is an equal opportunity employerWe eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
Interested in the details of our privacy policy? read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy
