Job details
Job type full-time
Full job description
This position is that unique opportunity you’ve been waiting for: a chance to grow and join a company with an outstanding reputation for client, employee and community engagement.
Since 2002, nextrio has delivered proven managed technology solutions and superior it consulting servicesOur client base ranges from small/mid-sized businesses to large enterprises throughout southern arizonaPicture yourself at nextrio being a technology leader and innovative thinkerEnjoy a work environment where you are both supported and challenged by interesting people and interesting work.
We are currently seeking a full-time network solutions engineer for our tucson office.
Is this you?
Great with computers and polished with people?
Enjoy working with a team?
Ready to take your technical skills to the next level?
Excited to use the spiffiest gadgets, gizmos and practices available today?
Have a bit of an entrepreneurial spirit and inner drive?
You’re passionate about working in and around technology and you’re looking for that fun, supportive environment where you can grow and succeedYou’re professional, curious and generous with your knowledge, because you truly care about your world class clients and your team membersAnd you thrive on the genuine appreciation and frequent recognition you receive for doing a great job!
Are you ready?
You’re engaging in a high touch, client facing position, playing a leadership role to plan, specify, deploy, support and maintain the it infrastructure, systems and applications that run our clients’ businesses (line of business apps, cloud resources, lans, wans, data centers, desktops and mobile devices)You will serve the best in class healthcare, finance, law firms, high-tech manufacturing/engineering operations, and non-profits who rely on technology to get business done.
You report to: nextrio senior engineering manager.
You work closely with: client executives/staff, nextrio network architects/senior engineers, and technical account managers.
Your new office:
You’ll be working in an open, collaborative workspace (with screaming-fast internet) in mid-town tucson, minutes away from great restaurants and local coffee shopsAnd your client work may take you onsite to many different types of businesses throughout southern arizona – from medical offices in northwest oro valley to produce importers in nogales and everywhere in betweenNo two days are the same – so the views are always changing!
Support & technical advice
Onsite and/or remote support for business-grade networks with a variety of computers, servers, peripherals and software
Serve as a skilled resource in troubleshooting, problem-solving and analytical skills with a resolution-centric approach
Prepare customer, operations, and systems documentation according to established standards
Follow-through on promises, take initiative and adapt to work both independently and on a team
Participate in it projects, including implementing network equipment, servers, workstations and applications
Support and engage in our positive company culture
Training & certification
Joint investment by you and the company in your personal and professional growth
Meeting with leading industry manufacturers and vendors for product demos, tech trainings
Paid prep materials and study time for company-sponsored certification tests
Leadership & communications
Collaborate with service team members through tech & customer support challenges
Communicate with customer relationships as a personal, service oriented trusted advisor
Manage vendor relationships for our customers
What you bring to our team:
2+ years of experience in a technology user support role
2-year degree in cis or mis and 1+ year work experience in information technology, or equivalent work experience
Strongly encouraged: 2+ years of experience as a desktop administrator (windows, mac) in a 10+ user environment
Certification in microsoft, vmware, cisco, comptia a+, comptia network+, comptia security+ or similar industry training program
Strongly preferred: 1+ year experience with medical, dental, veterinary practice technology; familiarity with hipaa and pci compliance requirements
Why nextrio?
Nextrio is proud to be a collaborative and supportive it environment where great people do important and meaningful work for appreciative clientsOur workplace culture focuses on personal and professional growth and we demonstrate daily our commitment to nextrio’s core values:
Investment in our employees
Passion for business and technology
Pursuit of success and accountability
Life balance and community investment
Trust, respect and straight talk
Creativity and inspiration
Caffeine!
Job parameters:
Full-time position, 8-5 core hours, flex time around those core hours; some overtime and weekend work will be requiredWe rotate on-call duties and value work-life balance.
Must have valid az driver’s license & reliable vehicleMajority of work to be done in home office or at nextrio’s office with some travel to client locations (mileage will be reimbursed).
Able to lift, carry and move 40 pounds of computer equipment.
Complete benefits package, 401k retirement plan, paid time off and competitive hourly wage position.
Nextrio is committed to providing equal opportunities to all applicants and employees.
