Make a difference at ochin
Ochin is a rapidly growing national nonprofit health it organization with two decades of experience transforming health care delivery to drive health equityWe are hiring for a number of new positions to meet increasing demandWhen you choose to join ochin, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
Ochin provides leading-edge technology, data analytics, research, and support services to more than 500 community health care sites, reaching nearly 6 million patients nationallyWe believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potentialOur work addresses differences in health that are systemic, avoidable, and unjustWe partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.
At ochin, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.
Founded in oregon in 2000, ochin employs a growing virtual workforce of more than 500 diverse professionals, working remotely across 40+ statesWe offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancementWe are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardshipOchin is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position overview
The business analysts on the innovation & improvement team support the mission of ochin by ensuring the efficient and successful delivery of integrated products and services from ochin’s preferred technology partners to our member organizationsThe primary role of the business analysts is to manage and drive coordination of the business and technical needs to ensure successful integrated delivery of ochin products and servicesThey will be a subject matter expert in the product/system(s) supported and comprehensively understand the details of a feature and workflowThey will juggle competing priorities and navigate the technical and business constraints of an implementation.
Essential duties
Collaborate with the innovation & improvement project manager (pm), business development team, product owner(s), finance, marketing, and vendor(s) to understand the vision and business value for a project
Participate in integration pilot meetings for potential new technology partners (as needed / appropriate) to gain background knowledge on products
Assist in analyzing new products and services integration data to determine opportunities for ochin’s members.
Capture business requirements and translate into functional requirements that project team(s) can rely upon
Evaluate technology platforms to understand existing functionality and the impact of potential changes on members clinical operation
Where needed, work with ochin’s procurement team and member to select and order necessary equipment / software for vendor product(s)
Partner with the business development team through the contracting process as appropriate
Track the progress of the implementation(s) and ensure all milestones and timelines get met, quickly identifying, and escalating any risks to meeting these milestones and timelines
Research, resolve, and respond to inquiries during the deployment and aid with hand-off to operations
Provide weekly reports to the manager of innovation & improvement on status of implementations currently in flight and issues / trends involved with new implementations
Participate in process improvement efforts
Work with product owner(s) to resolve any technical issues involved with new implementations
Escalate implementation and vendor issues as needed to the manager and vp of innovation & improvement
Qualifications
Superb attention to detail and a rigorous focus on delivering quality output by documenting findings
Excellent communication and collaboration skills, and the ability to speak knowledgeably with members of both the business, technology, and leadership teams
Strong analytical skills and ability to synthesize and clearly communicate findings of analysis
Strong teamwork, interpersonal, relationship, and presentation skills
Desire to take ownership, be creative with problem solving, and pro-actively secure the objectives of the business
May be required to travel up to 10%
Travel may be required based on business requirements for ochin go-live events, 1-2 trips per year
Working knowledge of epic applications and workflows
Bachelor`s degree or equivalent required
Minimum of 3 years of experience in healthcare it or project coordinator role
Work location and travel requirements
This position is 100% remoteWork from home requirements are:
Ability to work independently and efficiently from a home office environment
High speed internet service
It is a requirement that employees work in a distraction free workplace
Travel may be required based on business requirements for ochin
We offer a comprehensive range of benefitsSee our website for details: https://ochin.org/employment-openings
Equal opportunity statement
Ochin is proud to be an equal opportunity employerWe are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
As an equal opportunity and affirmative action employer, ochin, incDoes not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristicsAll aspects of employment are based on merit, performance, and business needs.
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