Job details
Job type full-time
Full job description
Since the year 2000, oec has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every yearWe provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.
Job summary/objective
Drives awareness and education of oec technologies and automaker competitive pricing programsIncreases overall parts sales through performance coaching and regular visits with oem and dealer partners in an assigned region to improve customer satisfaction and product utilization.
Key responsibilities & duties (essential to the job)
1Calls on dealers to ensure oec product performance is being optimized through business process consultation, training/education, and data analysis and reviewEnsures customer satisfaction to maintain product subscription levels.
2Coaches dealers and their staff in utilizing oec solutions and creating targeted selling approaches to increase sales volume to current customer baseCoaches outside sales personnel on their overall customer approach.
3Works closely with oem and dealer partners to build cohesive team environments focused on selling more parts.
4Partners with automaker field staff to increase overall awareness of how oec technologies and solutions help dealers sell more parts.
5Executes and tracks fee-based field engagements as sold by customer success and direct sales, meeting or exceeding expectations outlined in services agreement; provides recap and outlines next steps to dealer at conclusion of each engagement.
6Creates and analyzes reporting through internal oec sources; identifies market/dealer trends and understands market conditions driving results; shares analysis with management for continuous improvement strategies.
7Implements action plans including weekly market visits based on usage data to improve dealer performance/satisfaction of oec solutions and optimize oe parts sales within dealerships.
8Manages various projects and requests relating to increasing value of oec technology such as pilot programs, dealer meetings, industry forums or supporting oem events.
9Partners with customer success team members to coordinate activities in the field, identifying areas of opportunity for future field support, as well as relaying follow up action items post market visit in a timely mannerSupports revenue generating initiatives as needed within territory through partnership with direct sales and national accounts.
10Utilizes and enhances functionality of oec’s crm to maintain complete call records and valid customer/account information as well as sales leads, which support increased product usage/sales goals
Education
An undergraduate degree from an accredited college or university with a focus in marketing, sales, business administration, or related discipline is preferred.
Experience, skills and key competencies
Essential:
Results-oriented individual with the drive to produce quantifiable results through regular field visits
Able to build and maintain effective customer relationships
Strong organizational abilities
Excellent written and verbal communication and presentation skills
Able to explain technical concepts to non-technical individuals
Desirable:
Previous account management experience
Special position requirements
Frequent travel is required for this position (at least 80% of scheduled work time) and may vary based on business needs.
Oeconnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulationsIn order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicitySubmission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatmentThe information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcementWhen reported, data will not identify any specific individualThis information will be maintained separately from your application for employmentIf you do not wish to self-identify at this time, you may do so in the future by submitting this formFailure to provide the following information will not subject you to any adverse action or treatmentOeconnection is an equal opportunity/ affirmative action employerWe provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected statusWe prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
