Job details
Job type full-time
Full job description
Job description:
As the product manager, you work closely with the product director to develop and drive the product roadmap centered around patient consumerism and connectivityThis candidate is passionate about children and the physical, mental and behavioral issues facing the nation.
Working closely with key stakeholders across the organization, including key customer and partner organization stakeholders, product marketing, user research, ux, design, it development, and analytics, you will transform the patient experience and the practice’s ability to collect from and interact with their patientsFrom a practice perspective, you will drive their business into higher profitability with better collections and scrubbing capabilities through the tools we integrate with/toThe ideal candidate has a track record of delivering, at scale, innovative, personalized premier consumer grade customer facing digital experiences that drive business resultsPassionate to drive the leading user centric digital experienceYou will help our consumer products evolve to respond to users` unique needs and changing expectations, and adapt to ever-shifting market dynamics.
Product portfolio that you will manage: patient search, registration, reporting, scrubbing, back end business processing, and connectivity to patient consumerism tools.
This can be a remote position.
Essential functions / tasks / duties / responsibilities:
Support the year round product strategy and roadmap process for assigned products in the pediatric and behavioral health space, identify opportunities for new product capabilities, while supporting the cross functional assessment and documentation to understand the financial, technical, and operational implications.
Be a subject matter expert and thought leader of your products across the organization.
Develop and/or collaborate on product related documentation, including epics and stories in jira, product guides, workflows, training materials, and videos to illustrate product functionality and value proposition of the overall solution.
Define, measure, and communicate key metrics that determine the success of the product through its lifecycle.
Document and present business cases to justify new product initiatives based on the market analysis, market/customer requirements, market positioning, customer value proposition, revenue potential, profitability analysis.
Synthesize data of multiple types (quantitative and qualitative) and sources to produce customer and market insights in support of product strategy, sales and marketing strategy, innovation, and growth initiatives.
Support product releases and go to market launch activities in close partnership with the client success organization and operations to ensure appropriate positioning and communication with our clients.
Use skills as a seasoned, experienced product professional to leverage industry best practices and comply with company policies and procedures.
Determine customers` needs and desires by directing the research needed to obtain the information necessary to both scope out those needs, determine regulatory requirements and work with the customer and development to accomplish those needs.
Run beta and pilot programs with select customer development partners for early-stage product innovations in order to fail fast, iterate, and accelerate full production deployment of new product features that meet market needs
Be able to lead the cross functional team meetings when needed and interact with the development team during scrum processes.
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
Job requirements:
Competencies:
Customer focused product management professional with a proven track record of success in managing products and leading r&d efforts to develop and launch new innovative products to meet dynamic market needsThe product manager will not only differentiate our solutions from the competition but also create a market for new solutions for ‘whole child’A leader, who is an innovative thinker, has strong communication and collaboration skills, and a passion for the customer to own and accelerate op’s continued development of its solutions.
Incorporate feature requests into product roadmap
Groom and prioritize backlog
Develop user stories and define acceptance criteria
Set sprint goals
Write acceptance tests
Plan releases and upgrades
Follow progress of work and address production issues during sprints
Analyze preferences and requests of end users
Refine our agile methodology based on results and client feedback
Keep track of industry trends
Education and experience required:
Bachelors degree
Product analyst experience and or previous experience leading and advising in product roles
3 years of experience in product management
Excellent written and verbal communication skills
Able to communicate and collaborate effectively with both internal and external leaders
Work environment / physical demands/ travel requirements:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements – sitting, standing, walking, and using keyboard.
Environment – office environment
Up to 20% travel required
Equal employment opportunity statement:
Our company is committed to equal employment opportunityWe will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, ancestry, pregnancy, childbirth and related medical conditions, national origin, non-job related handicap or disability, or the use of a guide or support animal, creed, religion, sex, sexual orientation, national origin, age [18 and over] - [40 or over], physical or mental disability, predisposing genetic characteristics, military status, marital status, protected action, concerted activity, or any other protected class under federal, state or local law.
Americans with disabilities act statement:
Our company is committed to providing equal employment opportunities to otherwise qualified individuals with disabilities, which may include providing reasonable accommodation where appropriateIn general, it is your responsibility to notify your supervisor of the need for accommodationUpon doing so, your supervisor may ask you for your input or the type of accommodation you believe may be necessary or the functional limitations caused by your disabilityAlso, when appropriate, we may need your permission to obtain additional information from your physician or other medical or rehabilitation professionals.
