Job details
Job type full-time
Full job description
About you:
You believe in creating the best possible customer experience
You are able to successfully multitask
You are incredibly detailed, love organization, and are driven by results
You like working independently and are resourceful
You are analytical and like to follow a well defined system, but aren’t afraid to go off script and improvise when necessary
You`re personable, professional, and positive
You have great communication skills and are comfortable interacting with vendors, customers and account managers on a regular basis
You have a flexible demeanor
You are punctual, responsible and willing to learn new things
You believe that things can always be improved and never stop looking for ways to get better
What you`ll do:
Fulfill orders on behalf of customers for a variety of products across a variety of vendors
Place purchase orders with suppliers, schedule deliveries and manage logistics
Create and maintain accurate product listings in our catalog
Adhere to documented standards around approved items, pricing, and vendors
Verify purchase orders and acceptable vendors by comparing items/vendors requested to catalog; clarifies unclear items; recommend alternatives
Foster and maintain strong relationships with operations, sales, customer success, and finance
Communication through customer support channels regarding issues and resolution of orders
Proactively contact vendors on occasion to ensure on-time deliveries, resolve stock outs and other problems.
Verify receipt of items by comparing tracking information to customer feedback; resolve shipment errors with suppliers.
Assist and contribute to process improvement projects within the department and across the organization
Qualifications:
Experience with online purchasing and data entry in a variety of software systems
Good verbal and written communication skills
Proficient in microsoft excel / google sheets
Benefits:
Competitive hourly wage
Health, dental and vision benefits
Work remote flexibility
Opportunities for growth and professional development
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