Job details
Job type full-time
Full job description
Organizations across the globe rely on onesource virtual for workday services, support, optimization , and consultingWe create solutions built on the workday application that empower customers to become strategic hr organizations , then scales with them as they growTo date, onesource virtual offers hr outsourcing, it outsourcing, application optimization , and consulting services to 500+ customers that represent more than 35 percent of workday’s customer base.
Essential functions/duties/responsibilities
Participate in the sales cycle to gather customer business needs and requirements to formulate the required delivery approach and strategy, and develop the appropriate implementation proposal, to ensure customer needs are met and the project approach compliments their transformation objectives.
Act as strategic liaison between osv sales and professional services teams by partnering with osv account executives and solution consultants to lead and demonstrate the value of osv professional services during sales pursuits
Partner with internal business development solution teams to finalize the osv professional services sow
Ensure proposals and statements of work are delivered within targeted slas
Work across osv ps leveraging subject matter experts to identify/resolve all issues that could impact project scope, timeframe phasing, and pricing, to ensure a solid deployment strategy and client expectations are managed
Understand workday functionality across multiple product areas with strong preference to workday financials and workday planning
Understand osv products, services, and support offerings
Support the osv implementation team to understand scope and pricing parameters for implementation projects
Assist in the transition of the customer from the sales team to the implementation team
Highly proficient at leveraging effective selling strategies to successfully position osv as a viable deployment partner of choice and alternative to other workday ecosystem partners
Map and align with workday bdm counterparts to help generate new opportunities and/or align on existing joint sales pursuits
Maintain accurate and timely pipeline and forecast data, including weekly forecast reporting, to help drive and guide the professional services overall staffing requirements
Understand the competitive landscape and customer needs so you can effectively position osv professional services and support offerings
Supervisory responsibility
This role does not have supervisory responsibilities.
Qualifications and experience
Experience in managing complex services sales cycles from start to finish with a track record of successful service revenue and profitability attainment
Experience conversing with and influencing c-suite level stakeholders
Experience in professional service sales (preferably in a saas environment) from inception through teaming and proposal development, to include customer requirements mapping and service engagement activities
Strong knowledge of vendors, products, and services in the hcm, workforce management and payroll saas and on-prem application spaceAbility to understand and effectively explain the benefits of an on-demand/web services/saas architecture
Experience in project scoping, estimating and resource planning
At least 2-3 years’ experience with deep understanding of workday financials which may include leading current workday deployment projects as a solution architect
Preferred experience with project management for hcm, payroll or financial implementations
Experience implementing at least one of the following: peoplesoft, sap, oracle and/or workday preferred
Working knowledge and understanding of the following business areas: human resources, financials, and payroll
Solid understanding of core accounting concepts including revenue recognition, gaap reporting, procurement, ap/ar, and fp&a
Previous experience with a major systems integrator and/or an enterprise software company
Demonstrated experience with multiple software development life cycles
2+ years of workday services and solutioning experience
Preferred skills
Excellent verbal and written communication skills
Excellent remote or in person presentation skills in highly competitive and fast pace sales environments
High competency with office, especially excel and powerpoint
High attention to detail and design considerations for presentations
Excellent organization, time management, and communication skills
Passion for customer service
Self-starter attitude with the ability to work in a dynamic environment
You are encouraged to learn and share ideas when you join the onesource virtual teamWe reward innovative thinking, fresh perspectives, creative collaboration , and hard workAs an organization experienc ing routine strategic growth, we are always on the lookout for intelligent, talented , and forward-thinking professionals to join our teamOsv employees enjoy a values-based culture, upward mobility , and professional development with opportunities of all kinds.
