Job details
Job type full-time
Full job description
Department overview: the healthcare technical services group provides technical solutions for the healthcare application management division through system to system integration using hl7 and other interface protocols, system technical support, application technical support, network integration, managing software installation and updates, and web application developmentResponsibilities include interface error resolution, interface documentation, interface design, interface configuration, table building, writing validation plans and using these plans to test and validate system interfacesThis position will also be responsible for interface documentation and general technical support for epic and related interfaced systemsThis position is a critical business partner with ancillary and inpatient departments, helping with strategic planning and making sure the department understands what resources are required to implement and support interfaces between departmental information systems and epicFunction/duties of position: systems analysis:
Using specification documents and system tools such as epic bridges and rhapsody interface engine configure systems to properly transfer information between epic and third party information systems.
Using validation scripts validate the interfaces between third party systems and the epic.
Write interface documentation for training and ongoing support.
Aggregate errors in epic bridges and find root causes and solutions.
Troubleshoot interface problems and answer questions from customers regarding interfaced dataMaster table maintenance within epic and other healthcare systems may also be requiredAssist with workflow design for ancillary groups.
Under the guidance of an interface engineer or interface technical lead build system to system interfaces using epic bridges, rhapsody, and third party vendor interface software.
Responsible for data analysis, report generation and graphing using excel, ms access or other tools.
Support:
Responsible for documentation and training ancillary departments in support of their interfaces.
Monitor interface error logs, correct interface errors, and maintain data integrity between systems.
Write procedures for correcting erroneous interface results.
Define new terms and synchronize data elements between systems.
Maintain and resolve hl7 error queues for system interfaces as well as train users on how to monitor and troubleshoot interface problems.
Coordinate with other it groups for typical support issues such as restarting servers, monitoring application processes, restarting interfaces, and managing transaction queues.
Business analysis:
Work with ancillary departments and epic to develop system workflow and interface requirementsThese interfaces include adt, order entry, results reporting and charging between ancillary departments such as laboratory, radiology, and pharmacy.
From the requirements phase write specification documents that include workflow and data mappingWork with ohsu interface engineers, epic analysts, and ancillary departments to build system to system interfaces, write validation plans, and execute the plan to test the interfaces and provide post go live support.
Attend meetings with the epic project team, ancillary departments and epic staff for integration planning and to determine the best approach to solve integration requirements.
Develop guidelines and documentation to insure interfaces are up “24x7” and that any downtime is minimal and communicated in advance to ohsu customers.
Project management:
Manage multiple tasks, deadlines and customers to develop, implement and test the epic system-to-system interfacesCoordinate work with other interface analysts and programmers, so that changes one team member makes does not negatively impact another team memberWork with itg management to prioritize and schedule interface projects; set timelines and report on progress periodically; escalate issues as appropriate to ensure that the goals of the project are met.
This position is currently 100% telework/remote and may include remote work long-termCandidate must be able to work from home full-time initiallyRequired qualifications: education: master’s degree in computer science, a related field, or a clinical field and four years work related experience in the information technology field or a combination of clinical or operational healthcare environments; or bachelor’s degree in computer science, a related field, or a clinical field and six years work related experience in information technology field or a combination of clinical or operational healthcare environments; or associate’s degree in computer science, a related field, or a clinical field and seven years work related experience in information technology field or a combination of clinical or operational healthcare environments; or eight years work related experience in information technology field or a combination of clinical or operational healthcare environments; or equivalent combination of education and experience where one year of experience will be substituted for an associate’s degree and two years of experience will be substituted for a bachelor’s degreeExperience:
Experience with electronic health record systems and the healthcare environment
Job related knowledge, skills and abilities (competencies):
Working knowledge of health level 7 (hl7), fhir, cda, x12 and other interface communication standards.
Additional details:
Please note: effective oct18, 2021, all ohsu employees are required to be fully vaccinated against covid-19 unless they have an approved medical or religious exceptionIf you are hired by ohsu after oct18, you will need to be fully vaccinated (or obtain an approved exception) prior to starting work, and need to provide proof of vaccination (or approved exception) within 10 days of starting work.
All are welcome: oregon health & science university values a diverse and culturally competent workforceWe are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran statusIndividuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to applyTo request reasonable accommodation contact the affirmative action and equal opportunity department at 503-494-5148 or aaeo@ohsu.edu.
