Job details
Salary from $130,000 a year job type full-time
Full job description
Overview: otter products is currently recruiting for a director of insights to join our innovation teamThis position can be based in one of our us office locations (fort collins, co or san diego, ca) or can be based 100% remotely in the us.
As the director of insights, you are energized by guiding research and analytics at a company scale and have wide influence across all functional and category leadershipYou believe that research insights have the greatest impact when built on triangulated user and market data and influences product, design, marketing, and executive business decisionsYou help your team transform research results into actionable insights for our customers and our businessYou thrive on interdisciplinary teams and can pose high-level strategic questions and guide research at all stages of the market & product lifecycleYou can see the uncertainties that slow teams down and help surface questions people didn’t even know they hadYou are a talented mentor, are curious about how people work together and want to empower your team to create, share, and collaborate better togetherThe director routinely coaches and develops each team member, insuring they have everything they need to be successfulThis is a people leader role and will be responsible for making hiring decisions as well as managing team engagement and performance.
If this sounds like you, keep reading to learn more about otter products and this ottertunity! about otter products: from our founder’s garage in 1998 to the global technology leader we are today, otter products continues to drive growth through innovationOur industry-leading brands, otterbox, lifeproof and liviri lead the way to help people do more and go more places with technology in handOtter products is a global company of more than 900 otters (employees) with offices in fort collins, colo., san diego, calif., hong kong, and cork, irelandOur mission is simple – we grow to give which comes to life by way of our charitable arm, the ottercares foundationFrom innovation and engineering to community and culture – growing to give is at the heart of everything we doFor more information visit otterproducts.comResponsibilities:
Collaborate with each relevant category and functional vp/directors to define scope of research/reporting that is required
Translate category/functional research strategy and needs into tactical plan and drive execution among the analysts
Develop and manages large, complex, multi-year research plan and budget (>$1m/year), negotiating and managing internal allocations/prioritization across categories/functions
Serve as an expert in all phases of the customer journey and develop useful insights and predictive models to support that journey
Plan research and analysis and leads executionDesign, manage, and deliver all aspects of superior custom qualitative and quantitative research projects
Develop and owns up-to-date dashboards, research records, secondary research, and a business publications repository and makes it accessible by others for self-service reporting solutions that support strategic business contract management/negotiations with numerous agencies/service providers (exNpd, idc, guidepoint, decipher, etc)
Build and enhance relationships with external industry analysts to generate market insights and positive brand/solution image
Responsible for connecting research to other parts of the company through strong cross-functional collaboration, allowing research to be seen as a thought partner across all functions
Provide actionable recommendations supported by analysis, and presented in a visually compelling, clear, objective framework for business decisions
Craft strong stories that are inclusive of several types of data sources including internal behavioral data, qualitative and quantitative studies, and syndicated research to shape full stories of consumer and market driven data
Serve as a beacon of leadership throughout the organization with strong viewpoints around the role of research in the strategic and day-to-day decision-making process for the organization
Foster a culture of data-driven decision making across product, growth, finance, sales, marketing, customer service and everything in between operations and product initiatives
Provide industry, competitive and market analysis of existing and emerging market segments
Analyze trends, market segments, competitors, customers to forecast market size and share outlook
Analyze b2b customer and individual consumer needs to determine drivers of engagement or purchase consideration
Measure reactions to new or improved solutions and provides market analysis-based, forecast of sales potential
Evaluate competitor products, marketing methods and strategiesBased on analysis, determines what actions should be taken to improve solutions, promotion, and sales
Attract, develop, and retain extraordinary talent that instills a shared sense of purpose and belonging.
Lead a team to drive research initiatives that help develop and define human/business needs into a coherent set of insights that inform and influence our company and product strategies
Support and maintain a positive safety culture by being an active leader in all safety program initiatives
Other duties as assigned
Qualifications:
MsOr ph.dIn scientific/technical field or mba requiredExperience in lieu of degree may be considered
Minimum of 10 years of industry experience leading research initiatives
Minimum of 5 years of experience leading research teams in product development
Strong experience in leading time-bound and multi-partner initiatives preferred.
Eeo: otter products is an equal employment opportunity employer (eeoc)All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran statusFor us based roles only - compensation range minimum: usd $130,000.00/yrFor us based roles only - compensation range maximum: usd $150,000.00/yrAdditional total rewards: benefits eligible - full time- check out otterproducts.com/careers/why for more info, sign on bonus may be considered, if applicable, for relocation, profit sharing program eligible, this opportunity is eligible for partial remote workAsk us about it!
