Job details
Job type full-time
Full job description
Job duties and responsibilities:
Conducts audits without supervision using client data to identify errors and recover revenue
Produces claims
Reviews freight contracts, agreements, client deal files and electronic documents
Builds relationships with vendors
Provides senior level input/research on claims challenged by client
Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.
Performs quality control audits behind less experienced auditors
Shares best practices
Provides training of less experienced auditors and staff
Good understanding and knowledge of ar, ap and procurement functions
Proficient with microsoft office programs including excel, access, and powerpoint (able to create pivot tables, queries, etc)
Adheres to the overall timing and deadline of an audit cycle.
Assists in the design of project tools
Required work experience:
Excellent it knowledge and working knowledge of microsoft office
Minimum of 2-3+ years’ professional business experience in accounting/auditing related work
Minimum of 2+ years in a client facing environment
Functional competencies:
Domain/industry knowledge & focus
Broad understanding of recovery audit concepts
Basic awareness of broader industry
Well-developed understanding of retail recovery productivity
Deeper knowledge in freight related claim concepts such as
Collect should be prepaid
Freight on backorder
Failure to combine/master bill of lading
Inbound/outbound freight on recalls
Familiar with recovery audit priorities for assigned customers
Data analysis
Proactively finds and seeks information from multiple sources
Finds subtle trends in data and understands impact for client and the business
Problem identification & resolution
Takes a systematic and logical approach to problem solving
Claim production & quality
Produces high-quality claims of all levels of complexity
Participates effectively in complex vendor correspondence
Begins to develop competency in more complex claim types
Understands performance metrics and key metrics for their accounts
Recommends changes in audit processes
Provides direction, job shadowing and training to less experienced staff
Shares audit best practices with others
Audits without direct supervision
Supports the development of new audit tools
Able to qa peers doing same audit scope
Client & supplier management
Recommends to upper levels opportunities to expand existing audits
Behavioral competencies:
Thinking
Maintains a client focus
Understands client’s business, needs and requirements
Takes personal responsibility for client issues
Communicates with clients and vendors in professional and responsive manner
Acts in the best interest of client, vendor, and prgx
Relating
Communicates with impact
Communicates in a confident manner and makes a positive impression
Encourages and listens to input from others
Influences through one well-developed style
Can read the audience and adapt communication to audience needs
Openly and proactively communicates to others
Self-managing
Displays emotional intelligence
Remains calm and composed in challenging situations
Works effectively under pressure and rises to challenge
Recovers quickly from setbacks without losing momentum
Easily and quickly adapts to changing priorities or situations
Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly
Considers the perspective of others when conflicts arise
Organizes & prioritizes
Organizes info & resources to complete tasks & projects
Identifies order of steps to successfully complete a project
Handles multiple demands and priorities with little direction
Prioritizes work according to relative urgency & importance
Adapts plans when circumstances change
Takes initiative
Organizes info & resources to complete tasks & projects
Identifies order of steps to successfully complete a project
Handles multiple demands and priorities with little direction
Prioritizes work according to relative urgency & importance
Adapts plans when circumstances change
Achieving
Drives for results
Persistent in overcoming challenges with minimal support
Completes projects with little support or direction
Strives to exceed own and team`s goals
Demonstrates stamina, energy and focus over extended periods
Manages execution
Leverages assigned resources
Clarifies responsibilities for individuals on projects
Supports junior level staff
Coordinates work efforts with colleagues
Recommends resources needed to complete projects
Provides direction
Provides direction to junior level staff on how to complete tasks
Defines clear performance standards for assigned tasks/projects
Helps others understand how work supports project goals
