Job details
Job type full-time
Full job description
Announcement: pride industries is a fast-paced company with a mission: to create jobs for people with disabilities while providing high quality, value-added solutions to our nationwide customersWe are currently recruiting to fill the following position: job description: pride industries job description
Job: operations systems analyst job code: w71 - pr-ops systems analyst hr title group: information technology salary grade: e15 flsa status: exempt approval date: august 2021
Supervises: there are no direct reports with this position.
Position summary: under limited supervision, the operations system analyst provides systems consulting services to a business or user group in support of its data processing, maintenance, and reporting requirementsEmployees in this job class develop and translate business requirements from operations to it stakeholders, optimize existing business systems and processes and actively monitor after integrations activities to improve adoptionThis job requires in-depth knowledge of businesses and systems supported, data requirements; and the ability to analyze, design, and recommend the best use of system to effectively improve operations performance.
Typical duties: 1*performs detailed analyses of users’ data processing and reporting needs; assist in the design and recommends codes for specialized reports; and represents requirements for application program development and enhancement2*identify’ s and addresses operational, financial and technological risks within the business3*maintains, tests, and improves business and systems operations4*builds and maintains relationships with key stakeholders5*identify’ s and capitalizes on improvement opportunities6*acts as a liaison between business and it groups7*assists operations, program integrators and data analytics team in the adoptation and standard use of business systemsDevelops sops, and training documents to aid in system integration8*evaluate and execute user acceptance testing (uat) plans against requirement documentation9*use sql and dax to support ad-hoc reporting requirements and develop business intelligence solutions10*applies proof-of concept testing in creative ways around current tools and core functions11*researches current tools and core processes to suggest new solutions for productionProvides leadership on selection of specific application technologies12*actively participates in business planning meetingsMakes presentations to peers, recommends business and application strategies13*plans and manages projects to implement new or revised systems14*creates monthly performance reports15*performs other duties and special projects as assigned.
Denotes essential job function
Minimum qualifications: •seven or more years of experience in business operations and systems support;
Experience with erp software applications
Advanced skill to use spreadsheet, word processing and presentation software tools to produce reports and correspondence;
Clear understanding of business systems, processes and data needs of assigned users;
Effective written communication skills for developing user documentation and training materials;
Effective oral communication skills for explaining technical information to end users and business management, and providing user training;
Mathematical skills including the ability to apply basic algebra and concepts such as fractions, percentages, ratios, discounts, and interest;
Flexibility to respond to changing work priorities and handle multiple projects at the same time.
Customer service skills to act responsively to customer inquiries and requests; and escalate matters appropriately;
Human relations skills to maintain effective working relationships with staff, management and clients;
Demonstrated organizational, problem solving and commonsense skills.
Education requirements: bachelors- information technology or related field a comparable combination of formal education and work experience will be considered.
Certificates required: the following licenses or certificates may be required depending on local, state and/or contract requirements: not applicable
Physical requirements: employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
Viewing computer screen/monitor
Utilizing keyboard
Answering phone/making calls
Work environment: work is performed in a normal office environment with limited privacy and some exposure to background noise employees may be required to work in excess of 8 hours in a day and/or 40 hours per week.
Disclaimer: the above information on this description has been designed to indicate the general nature and level of work performed by employees within this classificationIt is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this jobEmployees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.
At pride, we make a difference in the lives of many, one job at a timeApply Now: if you are interested in working for this unique organization that blends business with a social mission, please apply online at www.prideindustries.com.pride industries is a vevraa federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran statusVisit our website to learn more!
Pride will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicantHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information41 cfr 60-1.35(c)
Pride will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.
