Job details
Salary $45,000 - $55,000 a year job type full-time number of hires for this role 1
Qualifications
Bachelor`s (preferred)
Full job description
Company:
Parting stone is a santa fe-based startup that has developed a technology to provide families choosing cremation with solidified remains that can be touched and heldFamilies now have the option of receiving 100% of the remains in a form that resembles a collection of 40-60 river stonesSolidified remains allows families to feel comfortable and connected to their loved ones after death.
Parting stone is a public benefit corporation focused on empowering families in griefWe are a group of creatives with a passion for providing meaningful experiencesOur team operates with the highest level of professionalism and integrity while indulging in imagination and play.
Every day we feel grateful to work in an environment with a palpable sense of purpose and visionWe work smart, hard, and fast with a focus on expanding our company and service inclusively across race, sex, age, gender identity, sexual orientation, socio-economic class, disability, nationality, and life experienceWe are witnessing the beginning of a death movement in which people are transitioning away from the limitations of traditional funeral solutionsParting stone is mobilizing in this unique moment to create the foundation for an inspired future for death and dying.
Position overview:
Parting stone is seeking an account manager to support the sale’s departments objectives to increase brand awareness, drive sales and build strong channel partner relationshipsThe account manager will be responsible for maintaining relationships with funeral homes that sell solidified remains and optimizing performance with all assigned retail partnersIt is essential to the success of this position that the candidate becomes an expert in parting stone’s remains solidification service.
This role will use hubspot professional daily for organizing new and existing accounts, prioritizing account maintenance, following through on communications and action items, preparing sales performance reports, and keeping contacts tidyThey will be involved from the start of the retail partner relationship during the onboarding process and will continue to manage the account for the lifetime of the account.
Once a retail partner is onboarded, the main goal of the account manager is to increase the accounts sales conversions over time by providing ongoing training, presenting sales performance reports, and offering optimization suggestions.
Once a new retail partner is onboarded, the account manager will be responsible for coordinating the pos display shipment, invoicing, following throng on any commitments made during the sales process, scheduling the sales training with the funeral home, and performing the 30-minute training over zoom (and occasionally in-person) for their staff of 2-10 funeral directors.
The right candidate will be highly organized with the ability to sort and prioritize from 400+ accountsThe right candidate will be highly skilled at analytics and reportingThe account manager will be communicating daily with retail partners and must be comfortable with many forms of communication including text, email, video call, and phone.
The ideal candidate is a detail-oriented and compassionate individual who is receptive to continuous change, is excited to learn and grow, and has a good sense of humorThey must bring a strong curiosity for the unique death care industry and learn industry expectations and vernacular by occasionally attending conferences, reading industry news, and forming relationships to ultimately become an industry insider.
The account manager will report to the vp of sales.
Responsibilities:
Ongoing relationship management with active accounts.
Consistently increase unit sales across all assigned accounts
Deliver on commitments made during the sales process
Order and oversee the delivery of retail partner pos displays and related invoicing
Create and oversee the execution of retailer distribution agreements in docusign
Create and activate new partner accounts in hubspot and shopify
Follow up with retail partners to schedule sales training and onboarding meetings
Perform 5-10 30-minute zoom training sessions per week to teach funeral home staff about solidified remains and provide techniques for communicating this option to their families.
Lead sales performance review preparation and delivery to channel partners
Reporting of performance measurements to track and sustain continuous improvement
Call dozens of channel partners weekly and prioritize accounts in-need
Occasionally perform inside sales responsibilities.
Demonstrate advanced knowledge of parting stone and solidified remains
Because we are small, you’ll be doing a little bit of everything related to sales and account management.
Qualifications:
Must have a minimum of 2 years of sales, account management, or related experience.
1-2 years of experience working with hubspot professional is preferred.
You have to be crazy organized to succeed at this position.
Experience managing a crm of 1000+ sales leads
Experience working with spreadsheets in excel, google sheets, or equivalent.
Outgoing personality with the ability to present educational material to groups of 2-10 (on zoom) while energizing and inspiring the meeting participants.
Highly effective communicator who is comfortable on the phone with experience interacting professionally with all types of personnel, including external channel partners and customers.
Maintain a positive outlook and clear communication while working in a fast-paced and multi-faceted environment and dealing with shifting priorities.
A solutions-oriented mentality with a data-driven approach
The right candidate is an early riser - the day regularly starts at 8 am ct.
Job type: full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
Flexible schedule
Schedule:
Monday to friday
Supplemental pay:
Commission pay
Covid-19 considerations:
We follow cdc guidelines for all in-person covid safety precautions.
Application question(s):
Please describe your interest in working with parting stone.
How is your previous experience relevant to this role? why are you a good fit for this position? please describe in 1-2 sentences.
Education:
Bachelor`s (preferred)
Work location:
Fully remote
Work remotely:
Yes
Work location: remote
