Job details
Salary $58,221 - $81,553 a year
Full job description
Don’t just land a jobLaunch your future.
Our all-in-one software platform gives hr pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management.
But what makes us different is that our technology is backed by a culture that caresWe care about our team members, clients, and partners – because people matter mostAnd people have always been at the heart of our business.
Since our founding in 1997, this is the thing that`s stayed the same, from our employees to the millions of users nationwide that access our platformWe pride ourselves on partnering with our clients to build the workplace they and their employees crave.
Let`s go forward together.
Position overview:
The primary function of the team lead is the overall management of the operations for their designated teamThis includes providing leadership, coaching, training and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriatelyThe team lead will meet with and provide coaching and feedback to their employees around areas of improvement and identify areas of success.
The team lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain successThe team lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.
Location: remote
Reports to: manager, support
Responsibilities:
The below represents he primary duties of the position, others may be assigned as neededTo perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members
Provide training and assist with coaching and development of new and existing team members
Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles
Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager
Developing and implementing action plans to improve team or individual performance
Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach.
Act as technical resource to support team as needed
Subject matter expert in key areas of their department
Help create and update processes and other internal training documentation as necessary
Requirements:
2 years’ experience in payroll and hr industry is required
2 years’ experience in customer service, and/or prior supervisory/ mentoring experience preferred
Bachelor’s degree preferred or equivalent experience in related field
Ability to demonstrate past experience taking an ownership role in group responsibilities
Preferred skills:
Introductory sql knowledge a plus
Previous experience with payroll systems a strong plus
Soft skills:
Team player - will be able to collaborate with others to make awesome happen.
Self-motivated – you like to work hard, play hard.
Adaptable – you can shift priorities if needed.
Highly organized and detail-oriented
Our journey forward.
Paylocity strives to create an organizational culture where every employee has a voice, feels truly welcome, appreciated, and free to be themselves, and is empowered and enabled to do their best workA strong commitment to diversity, equity, and inclusion is critical to creating such a culture.
We’ve made great strides to support diversity, equity, and inclusionThat being said, we realize there’s still room for improvementOur current focus is on the following initiatives:
Education & awareness
Client community
Company representation
Advocacy & support
Fairness & equality
Pcty gives
Want to learn more, click here to access our dei flipbookHttps://www.flipsnack.com/paylocitycom/diversity-equity-and-inclusion.html
This role can be performed from any office in the usThe pay range for this position in colorado is $58,221 - $81,553/year; however, base pay offered may vary depending on job-related knowledge, skills, and experienceThis position offers a comprehensive variable compensation package, in addition to a full range of benefits outlined hereThis information is provided per the colorado equal pay for equal work actBase pay information is based on market locationApplicants should apply via www.paylocity.com/careers.
This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performedIt is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the jobManagement reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
