Don’t just land a jobLaunch your future.
Our all-in-one software platform gives hr pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management.
But what makes us different is that our technology is backed by a culture that caresWe care about our team members, clients, and partners – because people matter mostAnd people have always been at the heart of our business.
Since our founding in 1997, this is the thing that`s stayed the same, from our employees to the millions of users nationwide that access our platformWe pride ourselves on partnering with our clients to build the workplace they and their employees crave.
Let`s go forward together.
Position overview:
Paylocity is looking for a dynamic and enthusiastic individual seeking to expand their career into the global payroll industryAs a paylocity project manager, you will be working alongside the client services/support team, as well as with our internal and external partners to implement eager, new clients and support existing, loyal ones with our best-in-class solutionThe project manager is a high visibility, client-facing role, which requires acting as the client`s dedicated point of contact and main advocate for any issues during the implementation or on-going service deliveryThe project manager is responsible for ensuring the overall quality, accuracy, and on-time delivery of global payroll solutions with a focus on exceeding client satisfactionThe project manager is a position that works remotely and securely with a portfolio of clients, internal teams, and partners across the globe.
Location: remote
Responsibilities:
Project management - work in partnership with project managers and other key internal stakeholders (tech services, finance, international partnerships, sales, development, etc.) and external stakeholders (client, in-country partners, third-party consultants) to ensure shared ownership for the project deliverables and outcomesLead the project team through effective engagement and collaboration to ensure a common sense of purpose, an understanding of key outcomes and how they will be achieved.
Project kick-off – coordinate introductory meetings between client and icp contacts to present paylocity welcome package, scope, and timelines.
Project plan – collaborate with clients and partners using smartsheet project plans to gather, track, and share milestones, deliverables, and responsibilities.
Payroll data and process requirements – define, setup, and validate the agreed client payroll data, processes, establishing all of the local payroll requirementsDuring hyper care, ensure client’s payroll calendar is executed timely and effectively.
System configuration and training – define, agree to, and configure all interfaces, preferences, processes, and reports to successfully deliver parallel and live payrollsPartner with clients to validate data and setup requirements before go-live, and train them on all aspects of webglobe platform.
Treasury management – work with the client, paylocity finance team, and the in-country payroll partner to agree upon and set-up all employee and statutory payment/banking processesDuring hyper care, monitor employee payment execution to ensure successful net pay deposits.
Internal collaboration – work with internal stakeholders (e.gGeneral ledger analyst, integration engineer) to achieve successful introduction/delivery of ancillary services projects (e.gGl reports, hris integrations).
Communication – act as the principle point of contact for all project matters for the clientThe role is primarily autonomous, but regular status reporting to the director of client services, or other management or senior leadership should be expected, with the project manager taking ownership for and appropriately escalating issues where necessarySchedule and attend recurring meetings to report on project statuses, identifying any risks, actions, issues and dependencies, and provide timely recaps and follow-ups.
Account management - serve as the client’s advocate and collaborate internally and externally as needed to ensure client needs are understood and expectations are metReview and communicate payroll/process changes between the client and our in-country payroll providersLeverage professional skills, influence, and organizational resources to drive an exceptional client experience through effectively managing the client objectives and expectations.
Special projects– assist the director of client services, and the client services department with its continued growth and business transformation goals, supporting internal projects, focus groups, postmortems, etcTo maintain a focus on improvement.
Collaborate with other departments to achieve companywide goals while improving paylocitys processes and procedures.
Required experience :
Bachelor’s degree from an accredited four-year college or university.
A minimum of 5 years of client management experience in the payroll/hcm industry.
A minimum of 2 years professional experience in implementation/project management in a software-as-a-service environment.
Pro-active, thorough approach to problem solving.
Customer-focused with a service-orientated approach.
Exceptional communication skills with ability to adapt communication style to variety of stakeholders including those where english is not their first language.
Demonstrated ability to assess situations, determine importance, urgency, and risks; making timely decisions in the best interest of both the client and paylocity.
Strong organization skills including the ability to establish priorities, develop work plans, assess progress towards goals, and pay attention to detailed data and information.
Highly resilient in the face of adversity and manage stress effectively in a fast-paced, deadline-driven environment.
A detail-oriented approach with a strong emphasis on accuracy and quality.
Ability to work both independently and on a team.
Confidence in dealing with ambiguity, uncertainty and the need to change rapidly.
Highly motivated and driven professional individual with proven track record of delivering projects on time with high levels of customer satisfaction.
Forward thinking, able to plan and organize own workload to balance work and life.
Nice to have experience:
Deep understanding of software implementations, preferably payroll processing software.
Knowledge/exposure to domestic and international hcm solutions (e.gCeridian, kronos, namely, bamboohr, ultipro, workday, etc.)
Experience working for a business going through substantial growth and change with the ability to utilize change management skills to help drive the business to achieve its objectives.
Occasional travel to bi-annual company-wide meetings, tradeshows, conferences, etc.
Our journey forward.
Paylocity strives to create an organizational culture where every employee has a voice, feels truly welcome, appreciated, and free to be themselves, and is empowered and enabled to do their best workA strong commitment to diversity, equity, and inclusion is critical to creating such a culture.
We’ve made great strides to support diversity, equity, and inclusionThat being said, we realize there’s still room for improvementOur current focus is on the following initiatives:
Education & awareness
Client community
Company representation
Advocacy & support
Fairness & equality
Pcty gives
Want to learn more, click here to access our dei flipbookHttps://www.flipsnack.com/paylocitycom/diversity-equity-and-inclusion.html
This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performedIt is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the jobManagement reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
