Job details
Job type full-time
Full job description
Pella mountain west is a window and door industry leader, and we strive to enhance the lives of our customers and team membersYour career at pella will provide you with training and give you the opportunity to become an expert in your fieldEnjoy a fun, fast paced and supportive culture that you can take pride in being a part ofWe work hard to ensure our team has competitive pay, excellent medical insurance, bonuses, 401k retirement program, profit sharing and generous paid time offWith our positive culture and family spirit we are passionate about what we do.
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Summary: *this position is responsible for generating qualified sales leads for in-home residential window and door replacement at home shows and eventsInvolves setting in-home appointments with potential customers.
Keys to success include being warm, friendly, energetic and outgoing with potential customers.
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Principal * duties and responsibilities include the following, but not limited to:
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Manages event and home show booths to generate qualified sales leads.
Inputs customer information and schedules in-home appointments within customer relationship management software (crm).
Must be computer literate and able to use electronic softwareProficient with ms office and crm.
Follows up with customers via phone to schedule and confirm appointments.
Conducts product seminars and presents window and door replacement solutions (community centers, club houses).
Participates in various departmental and interdepartmental meetings or training as required.
Willingness to travel to other states for events, training, coverage, etcAs needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions* must have a valid driver’s license and be in compliance with the company fleet safety policy.*
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Education and/or experience*
Bs/ba, aa or technical degree (or equivalent) and 6 months of selling experience is preferredCustomer service or general business experience would also apply to this rolePrior knowledge of general construction applications and terminology and/or windows and doors applications or components is a plus.
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Computer skills*
Proficiency with microsoft® office suite applicationsWill be expected to develop proficiency in pella proprietary software (crm)Ability to compile and decipher information in spreadsheet format.
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Communication skills*
Excellent verbal and written english language skills are required as well as good public relations and customer service skillsAbility to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manualsAbility to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managersMust display excellent phone and email etiquetteMust be able to present appropriate attitude for the situation when interacting with customers or coworkers.
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Professional skills*
Must be a team player and exhibit a strong desire to learn and promote self-growthMust be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completionAttention to detail is requiredMust be able to demonstrate organizational skills, prioritize tasks, and meet deadlinesMust be able to develop trust and confidence of customers, coworkers and managersMust present in a clean and neat physical appearanceMust be able to investigate issues and resolve conflict in the best interests of the business and our customers.
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Mathematical skills*
Ability to subtract two digit numbers and to multiply and divide with 10s and 100sAbility to perform calculations using units of money, time, measurement, etcAbility to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depthAbility to apply basic concepts of algebra, geometry and general business math.
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Physical demands*
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk and hearThe employee is occasionally required to sit, stoop, or crouchThe employee must occasionally lift and/or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focusTime commitment required of this position will vary with the seasons and may require more hours per week at times.
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Work environment*
The work environment with this job includes the typical office environment (perhaps home office) and most frequently working from various event sites throughout arizona and utahThe noise level of this job is typically moderate.
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Miscellaneous*
All event sales specialists must have a valid driver license and their own, fully insured and functional automobileMust have and maintain home internet access if working from home office.
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This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this positionWhile this description is intended to accurately reflect the position’s activities and requirements, management reserves the right to modify, add or remove duties as necessary._
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Condition of employment: pella mountain west is committed to workforce diversityPost-offer background check, mvr and drug screen requiredPella participates in e- verify._
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Equal employment opportunity: pella mountain west provides a working environment free of discrimination and harassmentPella mountain west treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal lawA number of states in which pella mountain west operates may have laws protecting classifications of team members not necessarily protected under federal lawTherefore, pella mountain west also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law._
Location: 190 s mcqueen road suite 101, gilbert, az 85233
Job type: full-time
Work location: multiple locations
