Job details
Job type full-time
Full job description
The senior manager of the healthcare project management office (pmo) is responsible for oversight of all performant projects that flow through or impact information technology or operations’ resourcesThe senior manager is responsible for managing a team of project management professionals that are focused on timely delivery of programs, system enhancements and product innovations that align with performant’s strategic goals year over yearIn addition, the senior manager will coordinate all aspects of delivery, including but not limited to, adherence to the budget, creation of a project schedule, prioritization within the release schedule, tracking task completion, and ensure timely deliveryThis role will require a high level of collaboration across a multi-department organization with a high level of communication and transparencyAbility to gain consensus across a diverse population to ensure project buy in and success is a critical skillset.
Essential responsibilities
Develop, document, oversee and ensure adherence to project management processes and functions for the organization
Develop scope, define project guidelines and coordinate the resources necessary for successful project completion
Facilitate senior leadership prioritization and approval of project management deliverables while maintaining a high level of communication around project status.
Oversee gathering of business requirements, project coordination, resource planning, development of project plans and schedules obtain development estimates and maintain project documentation
Collaborate with all levels of stakeholders, working closely with business sponsors as well as it leaders to lead change across the organization and deliver programs/services that are high quality and innovative
Lead and manage direct report staff and project team members to ensure the projects continually align with departmental and corporate strategic and tactical objectives and are implemented within approved timeframes, scope, quality and budget
Maintain open channels of communication with all stakeholders to provide updates through meetings and standard reports allowing for feedback, identification of risks and development of mitigating strategies by stakeholders
Ensure compliance with all local, state and federal guidelines when creating programs and solutions and ensure staff compliance with all company policies
Strong understanding of core and basic underlying processes that enable high performance operations teams
Notes:
All employees and contractors for performant financial may and/or will have access to sensitive, proprietary, confidential and/or public dataAs such, all employees and contractors will have ownership and responsibility to report any violations to the confidentiality and integrity of sensitive, proprietary, confidential and/or public data at all timesViolations to performant’s policy related to the confidentiality or integrity of data may be subject to disciplinary actions up to and including termination.
Must be able to meet requirements for and perform work assignments in accordance with company policies and expectations on a home remote basis (and must meet performant remote-worker requirements) until at which time staff will be notified and required to work from a performant office locationBasic office equipment required to perform remote work is provided by the company.
Required skills and knowledge:
Effective communicator with strong verbal and writing skills to easily convey messages to many levels of stakeholders in the organization
Relevant healthcare industry experience with data analytics, cost management or payment integrity• a successful track record of managing multiple projects effectively
Solution oriented with a focus on innovative and proactive approaches to resolve customer problems and issues
Ability to build consensus across stakeholders and rally support for process changes
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Good critical thinking, questioning, and listening skills; excellent attention to detail
Strong customer service orientation
Process implementation and improvement experience
Intermediate experience with project management software programs that provide transparency and ease of reporting current project status
Knows how to execute project management best practices
Able to think and operate on both the strategic and tactical levels, developing short-term solutions provide progression towards longer term goals limiting rework
Strong team and client focused leader with an ability to work with all levels in the organization
Skillful at translating business requirements into practical technology solutions, considering business impact and client requirement
Demonstrated leadership and strong influencing skills with ability to develop and maintain productive relationships using effective interpersonal and conflict resolution techniques
Completion of teleworker agreement upon hire, and adherence to the agreement (and related policies and procedures) including, but not limited to: able to navigate computer and phone systems as a user to work remote independently using on-line resources, must have high-speed internet connectivity, appropriate workspace able to be compliant with hipaa, safety & ergonomics, confidentiality, and dedicated work focus without distractions during work hours.
Physical requirements:
**note: must be able to meet requirements for and perform work assignments in accordance with company policies and expectations on a home remote basis (and must meet performant remote-worker requirements) until at which time staff will be notified and required to work from a performant office locationBasic office equipment required to perform remote work is provided by the company.
Job may be in a busy standard is performed in an office environment with moderate noise level or home-office setting subject to company approval and teleworker agreementSits at a desk during scheduled shift, uses office phone or headset provided by the company for calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard, and uses a mouse.
Reads and comprehends information in electronic (computer) or paper form (written/printed).
Sit/stand 8 or more hours per day; has the option to stand as needed while on calls; reach as needed to use office equipment.
Consistently viewing a computer screen and types frequently, but not constantly, using a keyboard to update accounts.
Consistently communicates on the phone as required primarily within the department and company and may include client contacts or other third-party depending on assignment with account holders, may dial manually when need or use dialer system; headset is also provided.
Occasionally lift/carry/push/pull up to 10lbs.
Education and experience:
Bachelor`s degree in related business or industry
5+ years of healthcare management experience required
5+ years of experience managing healthcare projects with proven ability to execute projects and achieve results
Pmp certification a plus
Other requirements:
Performant is a government contractor and subject to compliance with client contractual and regulatory requirements, including but not limited to, drug free workplace, background requirements, and clearances (as applicable).
Must submit to and pass pre-hire background check, as well as additional checks throughout employment.
Must be able to pass a criminal background check; must not have any felony convictions or specific misdemeanors, nor on state/federal debarment or exclusion lists.
Must submit to and pass drug screen pre-employment (and throughout employment).
Performant is a government contractorCertain client assignments for this position requires submission to and successful outcome of additional background and/or clearances throughout employment with the company.
Visa sponsorship is not available.
Job profile is subject to change at any time.
Eeo
Performant financial corporation is an equal opportunity employer.
Performant financial corporation is committed to creating a diverse environment and is proud to be an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.
No agency submissions without performant authorized agency agreement and approved performant job order
