Job details
Job type full-time number of hires for this role 1
Qualifications
Market research: 2 years (required)
Project management: 2 years (required)
Us work authorization (required)
Bachelor`s (preferred)
Full job description
Market research project coordinator:
Location: this position is currently remote and will telecommute from a home-based officeHours will vary due to project requirements; therefore, they may not fall in the 9-5 m-f pst category.
About phoenix marketing international: founded in 1999, phoenix marketing international has over 400 employees worldwide and is considered one of the top research firms in the us (american marketing association gold report) and one of the fastest-growing market research firms in the worldPhoenix marketing international is dedicated to our clients’ marketing performance, and we are passionate about this dedicationPhoenix is committed to maximizing a client’s return on marketing investment (romi) through a broad range of initiativesIt is this commitment and passion that has made phoenix one of the fastest-growing marketing services firms in the world and partner to many of the largest companies in the affluent, automotive, financial services, healthcare, multicultural, technology, media, and travel and leisure markets worldwide.
Each phoenix team brings a unique combination of industry knowledge, research expertise, marketing consulting insights, and modeling proficiency when partnering with clients to solve complex business issues.
Why you should join:
Hybrid work schedule
Unlimited pto policy
Medical, dental & vision insurance
401(k) and company match
Generous bonus plan
Employee assistance program
Tuition assistance program
Employee referral program
Equal opportunity employer
At phoenix, you will experience an entrepreneurial culture and collaborate with team members who are innovative and passionate about their workPhoenix offers a competitive salary and benefits package and an unparalleled work environment.
Come join the phoenix team!
Job description: the role of a market research project coordinator within the global sourcing & logistics group consistently executes and delivers medium to high complexity quantitative market research projects with the highest level of service and customer satisfaction for both, internal and external clients while maintaining the speed and accuracy required in a dynamic environment.
Our project coordinators have a core competency of the internal tools and processes to efficiently utilize the company’s resources, ensuring all projects are successful from start to finishThe job requires an organized, detail-oriented individual who can successfully manage multiple projects in a fast-paced, rapidly changing environment.
Essential duties and responsibilities:
Maintain full project ownership in delivering (but not limited to) mid to high complexity custom market research projects with a project duration typically between 24 hours to one month
Manage stakeholder expectations and deliver exceptional service
Communicates clearly and effectively at all levels
Proficient technical aptitude to build expertise with various market research tools specific to the company and the industry
Build effective, professional working relationships with internal stakeholders, providing them guidance and advice where appropriate
Ensure project-specific activities are completed through personal production, internal support teams, and external vendors
Tasks may include:
Testing online survey links
Proofread questionnaires, reports, etcFor accuracy, consistency, and overall format
Managing data collection and fieldwork operations
Sampling utilizing both internal capacity and management of external partners
Set-up and monitor field and cost reports to evaluate key project metrics
Ensure quality measures are followed
Updating internal stakeholders regularly on project progress
Ensure key project performance metrics such as project profitability meet or exceed established guidelines
Proactively anticipate, troubleshoot, overcome, and/or escalate project challenges in a timely manner
Other duties as assigned
Knowledge and skills required:
Strong attention to detail, organization, and personal accountability
Always strives to deliver results by being solution-oriented and a team player
Ability to be flexible and embrace change to help make the business successful
Takes feedback well and learns from mistakes while being able to use past experiences to help direct and guide other employees
Ability to identify issues, lead troubleshooting endeavors, and escalate when efforts have been exhausted
Prompt, proactive, and consultative project administration with a focus on solutions for clients and internal stakeholders
Can clearly and effectively communicate project metrics, timelines, and other details pertaining to handoffs to colleagues
Willingness to continue growing and developing skills pertaining to the market research industry and internal initiatives
Ability to zero in on the critical tasks
Has and uses the required functional and technical knowledge and skills to do his or her job at a high level of accomplishment
Learns quickly and independently in the context of an activity; seeks opportunities to extend and deepen learning
Effectively copes with change and shifts gears comfortably
Experience with qualtrics and decipher survey platforms preferred
Experience:
Post-secondary education required
One to three years of market research project management experience preferred
Job type: full-time
Schedule:
8 hour shift
Application question(s):
Are you willing/able to work pst hours?
Education:
Bachelor`s (preferred)
Experience:
Market research: 2 years (required)
Project management: 2 years (required)
Work location: multiple locations
