Job details
Job type prn
Full job description
Responsible for:
Responsible for serving as front-line support for the patient connection center within piedmont healthcareThe patient connection associate will answer incoming calls serving as first call resolution in order to address the appropriate course of actionThe patient connection center ii associate is responsible for pre-registering and scheduling basic patient encounters utilizing excellent customer services standards.
Requirements
Minimum education required:
High school diploma or ged
Minimum experience required:
1 year of related customer facing healthcare experience.
Minimum licensure/certification required by law:
None
Additional qualifications:
Demonstrated understanding of basic medical terminology preferredCall center, patient scheduling and/or physician front office experience preferred.
Diversity & inclusion
At piedmont healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeedWe celebrate differences and recognize that they allow us to care for our community.
Excellence at work
Piedmont is a certified great place to work™ - a national designation based on employee feedback about trust, workplace culture and experienceIn 2019, forbes named piedmont one of georgia’s 10 best employers and the highest-ranked healthcare provider.
