Job details
Job type full-time
Full job description
When you look at the overall deployment of any new technology or new way of doing things, it doesn’t take long to see that simply deploying the solution is never all there is to the storyDeployment is not adoption and in most cases, the actual implementation of the technology is the easiest part of the entire projectIf our it projects were based solely on the deployment of the technology and could ignore the social, economic and cultural issues – implementing new solutions would be the easiest task we ever took on! planet’s evolve 365 learning & adoption communication strategist is responsible to work with customers throughout their evolve 365 subscription to complete adoption and learning activities, such as:
Creating engaging learning email campaigns customize training playlists deliver monthly office hours webcasts curate ongoing usage analysis develop training & communication plans the evolve adoption & communication strategist advises and provides constant guidance by implementing critical adoption strategies, helping with ongoing support, and cultivating engagement with end-usersThe evolve 365 adoption & communication strategist is responsible for managing all aspects of a company’s relationship with its evolve 365 customersThey work closely with the sales, business account management team and project team to bring new evolve 365 customers online and to manage relationships with existing evolve 365 customersBy providing top-quality information, coordination and planning services with evolve 365 customers, the evolve 365 adoption & communication strategists help to ensure customer satisfaction and strengthen customer relationshipsThey are responsible for developing communication blueprints and executing communication and adoption activities to help customers drive digital transformation using office 365.
You can use this link to learn more about planet’s evolve 365 solution.
Role and responsibilities
Customer onboarding: getting all the needed data from the sales teams, the customers and our vendors to onboard all new evolve 365 customers.
Customer campaigns: working with the customer to run email campaigns for roll out and adoption within the organizationHelping them to continually drive value from evolve 365.
Customer education on new features: follow and maintain details on new office 365 featuresWork with our teams to determine what should be communicated to our customers and in what format.
Tips & tricks: responsible for coordination, management and delivery of the weekly evolve 365 tips and tricks sessionsWill work with our team to map out the schedule and suggested content.
You can use this link to learn more about planet’s evolve 365 solution.
Essentials:
Education: bachelors degree
Experience: 2-3 years
Clearance required: n/a
Location: remote
Travel: 20%
Planet technologies is the leading provider of microsoft consulting services to public sector and commercial organizationsOur team of microsoft experts provides support for ms exchange, office 365, ms dynamics crm, sharepoint, and system centerPlanet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies.
Planet technologies does not discriminate in employment opportunities, terms and conditions of employment, or practicesAll qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by lawFederal agency clearance requirements may require up to a 10 year background investigation - us citizenship (clearable) is required.
Join our highly talented team of microsoft certified masters and mvp’s – visit www.go-planet.com to learn more!
